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Home / California / Alameda County / Send money

Send money or a package for Santa Rita Jail.

First decide what you are paying for. The Sheriff lists iCareGifts for packages and meals and ConnectNetwork for phone accounts; those are not the same as a general trust-fund deposit.

Follow the steps

One step at a time

Keep each kind of payment in its lane.

A phone balance, a gift package, a video account, and general jail funds are different products.

  1. Confirm current Santa Rita custody

    Check the locator and keep the booked name and PFN in front of you before paying.

    Find the current custody record →

  2. Choose what you are buying

    Decide whether the need is phone time, an approved package or meal, video visiting, or money on the person’s general jail account.

  3. Use iCare for packages

    The Sheriff’s partner-sites page points to iCareGifts / Aramark for approved gift packages and fresh meals.

    Open iCareGifts ↗

  4. Use ConnectNetwork for calls

    ConnectNetwork / ViaPath handles phone accounts. Money placed there is not automatically available for commissary.

    Open the phone guide →

  5. Call before a trust-fund deposit

    A general deposit vendor code is not published on the Sheriff pages used here. Call Santa Rita at (925) 551-6500 instead of guessing a facility or account.

    Call Santa Rita →

Keep these handy

The details you will need.

Booked name

Use the spelling shown in the Sheriff record, not a nickname.

Personal File Number

Keep the PFN with the person’s name. Santa Rita uses it for visits and personal mail.

Date of birth

Have it ready for visit scheduling and to distinguish similar names.

Current location

Confirm Santa Rita is still the housing location before traveling, mailing, or paying.

A closer look

Details that help you get it right.

Do not guess a vendor or facility code.

A payment sent to the wrong service may not reach the purpose you intended. Confirm custody, service, account type, fees, and refund rules before submitting money.

Phone money is not commissary money

ConnectNetwork funds calling service. Treat that balance as provider-specific.

  • Check the facility and identity before funding.
  • Review the provider’s fees and refund rules.
  • Contact the provider if a payment posts to the wrong account.

Santa Rita phone guide →

Packages are not cash deposits

iCareGifts sells approved products or meals. It does not turn a package order into unrestricted account money.

  • Choose Santa Rita and the correct person.
  • Review product availability before paying.
  • Save the confirmation and order number.

Open iCareGifts ↗

Different systems use different accounts

Do not use Santa Rita providers for youth or closed federal facilities.

  • Juvenile Hall and Camp Sweeney use County Probation contacts.
  • FCI Dublin and its camp are closed.
  • A transfer can change the correct provider.

Official instructions

Use the service that handles this task.

Jail411 explains the route. The Alameda County Sheriff and its listed providers control custody records, appointments, accounts, acceptance rules, and payments.

Open Sheriff partner sites ↗

Alameda source set checked September 12, 2026: Sheriff partner sites ↗ · iCareGifts ↗ · ConnectNetwork ↗

Confirm time-sensitive requirements with the Sheriff or provider before traveling, mailing, or paying.

Adult county custody

Santa Rita is the county jail.

Santa Rita Jail

5325 Broder Boulevard
Dublin, CA 94568

The current Alameda County adult jail. Confirm the person is still here before applying any visiting, mail, phone, or money instructions.

Recent arrest?

The person may still be in a city holding facility. Use the Sheriff locator and contact the arresting agency if the county record has not appeared.

Find the arresting agency →

More help for
Alameda County families.

Choose the guide for the next thing you need to do.