Personal letters, cards, postcards, photos
Use the Las Vegas address with the booked name, PFN, and facility code 2300.
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Santa Rita mail, legal correspondence and publications
Ordinary mail uses the verified Las Vegas 2300 label after the February 2026 change. Legal and approved publication mail go directly to the jail under separate procedures.
Choose the right addressJAIL411 / FAMILY FIELD GUIDE
Santa Rita mail, legal correspondence and publications
Sources reviewed
Adult Alameda County Sheriff custody at Santa Rita Jail. Glenn Dyer is closed; juvenile, state, federal and immigration custody are separate.
- Find the person
Use the official locator or call 925-551-6500; confirm PFN and housing.
- Book before travel
Use the Alameda reservation portal and obtain any required approval.
- Use the correct address/account
Ordinary mail goes to Pigeonly; legal/publications and account types differ.
- Plan the return
Check Wheels Route 1, actual release clearance and clinical follow-up.
PART 01
Stay in touch and send support
Separate accounts, phone, mail, books and trust.
Use the 2026 routing change and protect privileged mail
The Sheriff’s June 1, 2026 notice confirms that ordinary mail moved to Pigeonly effective February 23, 2026; ordinary mail arriving directly at the jail after March 25, 2026 is returned. The provider scans and prints copies for delivery. Keep originals of irreplaceable documents. Use the PFN, not a booking number, in the address.
| Mail type | Exact routing | What to do |
|---|---|---|
| Ordinary letters and eligible photos | Resident’s full name and PFN Santa Rita County Jail – 2300 PO Box 96777 Las Vegas, NV 89193 | Include your full return name/address. Do not use the jail’s street address for ordinary correspondence. |
| Legal/privileged mail | Resident’s full name and PFN Santa Rita Jail 5325 Broder Blvd. Dublin, CA 94568 | Send directly to the jail. Current county notice requires privileged-sender Pigeonly authentication. |
| Publisher/distributor books, magazines, newspapers | Resident’s full name and PFN Santa Rita Jail 5325 Broder Blvd. Dublin, CA 94568 | Approved commercial dispatch directly to jail; do not send books through the scanning PO box. |
Privileged senders use the Pigeonly verification service for identity/credential authentication and a unique mailing code/barcode. Follow its label instructions; calling an ordinary family letter “legal” does not make it privileged. Policy 17.01, revised December 9, 2025, requires staff to show incoming legal mail sealed, obtain the resident’s acknowledgment and open/inspect it in their presence. The envelope is retained until release/transfer; contraband is referred for investigation. Tri-Valley Haven correspondence receives specifically confidential handling.
Outgoing privileged mail, rejection and original-paper conflict
For outgoing confidential correspondence, the resident tells the housing deputy before sealing, supplies their name/PFN and marks the envelope “Confidential.” The deputy visually checks for contraband without reading, witnesses sealing and adds initials/badge number. Missing verification returns it to housing for correction. Mail to the Sheriff, jail officials or Tri-Valley Haven does not require postage under this policy.
Incorrect identification/PFN can cause unopened return without notice to the resident. For prohibited but nonillegal contents, policy provides return of the entire item and a notice to sender and resident; illegal contents may be retained for investigation. Keep the notice and envelope, and ask the resident to send a Message Request to the Mail Room Clerk or use the grievance process for an unresolved problem.
Pigeonly’s facility guide says originals are never returned, but its current parcel-request service offers requests within a 45-day storage period, with at least 7 days remaining, only to the original return address. Request as early as possible; it describes a free return attempt or the sender’s prepaid USPS label. This is an unresolved provider conflict, not a guarantee Santa Rita mail can be recovered. Ask Pigeonly at 800-323-9895 or 702-514-4291 before sending an irreplaceable item.
Sources: Sheriff: June 1, 2026 notice, February 23 mail change · Pigeonly: Santa Rita mail label and scanning formats · Pigeonly: privileged-sender authentication · Sheriff policy 17.01, revised December 9, 2025 · Pigeonly: request original mail, 45-day storage · Sheriff policy 17.05, revised January 8, 2025 · Sheriff policy 16.03, revised March 4, 2026
Letter formats, photos, publications and approved packages
| Item | Current provider limit |
|---|---|
| Envelope / letter | Envelope no larger than 4 × 9.5 inches; letter paper no larger than 8.5 × 11 inches. |
| Greeting card / postcard | Greeting card no larger than 5 × 7 inches; provider specifies 5 × 7-inch postcards. |
| Photos | 4 × 6 inches; maximum 10 per parcel. Jail policy additionally states 10 per correspondence per day. No Polaroids or altered/covered images. |
| Paperback books and magazines | Jail policy: maximum 6 combined per day, directly from publisher or legitimate online bookstore that sells and ships itself. No hardcovers or third-party redirectors. |
| Newspapers | Approved publisher/distributor, direct jail address; policy specifies USPS delivery. |
Use plain paper and an ordinary envelope. Photos printed by third-party services such as Shutterfly are prohibited by the provider. Do not include cash, cards, identity documents, stamps, blank stationery, newspaper clippings, glitter, glue, stickers, waxed paper, objects, staples, perfume/stains, musical/pop-up/oversized cards, Express/Priority packaging or bubble mailers. Avoid crayon, marker and gel-pen drawings under jail policy. The older policy’s larger paper allowance predates scanning: use the newer provider format above. Prohibited sexual, threatening, gang or violence-promoting material can be rejected.
For books, require a professional shipping label, resident name/PFN and the direct jail address. A marketplace listing does not prove the seller itself is an approved shipper. Confirm eligibility before paying for a subscription or ordering to a person about to transfer. Mail for someone released/transferred is returned under the jail policy, not promised forwarding.
For food/hygiene gifts, use the live iCare facility catalog only after matching Alameda/Santa Rita and the resident. The county’s commissary contract describes iCare packages conditioned on eligibility/conduct; it does not authorize homemade or ordinary retail parcels. The current catalog controls available items, price, limits and delivery/refund terms. A current facility-specific order cutoff, spending cap and return policy were not verified publicly; save the receipt and contact the seller before replacing a delayed order.
Sources: Pigeonly: Santa Rita mail label and scanning formats · Sheriff policy 17.01, revised December 9, 2025 · Sheriff: June 1, 2026 notice, February 23 mail change · County: July 23, 2024 commissary contract and iCare proposal · iCare: live facility and recipient package selection
Original directory record & nearby facilities Open preserved information
This section preserves the earlier Jail411 directory information, including historical figures and contacts. Use the dated, sourced family guide above for the instructions covered there. Other local facilities have their own rules.
Legal mail or publisher shipments
Use the Santa Rita street address in Dublin. Do not mix the two routes.
Two addresses. Two purposes.
Ordinary personal mail
Letters, cards, postcards, and permitted photos are processed through Pigeonly.
Incarcerated Person Name – PFNSanta Rita County Jail – 2300
PO Box 96777
Las Vegas, NV 89193
- Copy the booked name exactly.
- Include the PFN and code 2300.
- Put your full return address on the envelope.
Legal and publisher mail
Privileged legal mail and publications sent directly by the publisher go to the jail.
Incarcerated Person Name – PFNSanta Rita Jail
5325 Broder Boulevard
Dublin, CA 94568
- Use only for the listed exceptions.
- Publisher shipments must come from the publisher.
- Do not send ordinary personal mail here.
Personal mail sent to the Dublin jail address after March 25, 2026 is returned under the Sheriff’s published mail change.
Check what is inside before you seal it.
Commonly permitted
- Personal letters, greeting cards, and postcards
- Up to ten 4-by-6-inch photos
- Unbound newsletters
- Pigeonly’s listed free-mail or paid-mail service
Leave these out
- Cash, gift cards, credit cards, or stamps
- Glitter, rhinestones, stickers, glue, or sticky notes
- Polaroids or third-party photo-vendor prints
- Hardcover books, staples, padded envelopes, or newspaper clippings
Before the envelope leaves your hand.
One missing identifier or wrong address can stop the mail before the person ever sees it.
Confirm the custody record →01Confirm the person is still at Santa Rita.
02Copy the exact booked name and PFN.
03Choose personal mail or legal/publisher mail.
04Check every item and add your return address.
Questions about Santa Rita mail.
Where do I send ordinary personal mail?
Use the person’s exact booked name and PFN, Santa Rita County Jail – 2300, PO Box 96777, Las Vegas, NV 89193. Include your full return address.
What goes to the Dublin address?
Privileged legal mail and books, magazines, or newspapers sent directly by a publisher use 5325 Broder Boulevard, Dublin, CA 94568.
What is facility code 2300?
It identifies Santa Rita County Jail in the personal-mail processing route and belongs on the jail line of the Las Vegas address.
How many photos can I send?
The current Santa Rita guide lists up to ten 4-by-6-inch photos when the mailing is otherwise permitted and correctly addressed.
What happens if personal mail is sent to the jail?
The Sheriff’s mail change says non-privileged personal mail sent to the jail after March 25, 2026 is returned.
Jail411 is an independent directory. Alameda sources checked September 12, 2026: Sheriff mail change notice ↗ · Santa Rita facility guide →. Confirm current acceptance rules before mailing.
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Jail411 source information preserved on 2026-09-25.Official sources appear alongside the relevant information.