San Jose / Juvenile Hall
There is no public youth roster. Call (408) 278-5820. Visiting appointments are (408) 278-5810. This building is 840 Guadalupe Parkway — not the adult jail at 150 W. Hedding or Elmwood. Do not use OVR, TouchPay, or iCare.
Also called Juvenile Hall.
Santa Clara County · California
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Santa Clara County youth custody confirmation.
There is no public youth roster. The Sheriff inmate search is the adult jail roster and will not find someone held here. Probation pages do not publish a searchable list of youth.
Call staff
If your child was taken here, a staff person will contact you. If you are not contacted, call (408) 278-6010. Hall line (408) 278-5820. Case questions go to the assigned Deputy Probation Officer; Records (408) 435-2000.
Call (408) 278-5820Different building
Adult custody is a different system: Main Jail (150 W. Hedding) or Elmwood (701 S. Abel), Sheriff inmate search, (408) 808-2804 / (408) 957-5900. Do not use OVR, TouchPay, or iCare for a youth.
Adult jail visiting hoursBefore you leave home
Three things to confirm before the trip.
Youth visiting rules differ from the adult jail. Use this building’s phone and appointment process.
- 01Confirm housing
Call this building first.
There is no public youth roster. Call (408) 278-5820 or (408) 278-6010. The adult Sheriff search will not show a youth here.
- 02Right campus
840 Guadalupe Parkway — not 150 W. Hedding.
Housing and Juvenile Justice Courthouse share the street. Visiting appointments (408) 278-5810. Court clerk (408) 808-6211 is not the housing door. James Ranch is 19050 Malaguerra Avenue.
- 03Do not use adult vendors
No OVR, no TouchPay, no iCare.
Those are adult-jail vendors. Youth mail, visits, and phones are this hall’s rules.
01 / Visiting
Santa Clara County Juvenile Hall visiting hours.
Official Juvenile institutions FAQ (checked 2026-09-12): to make an appointment for Juvenile Hall, call (408) 278-5810. Staff will communicate who is allowed to visit and what can and cannot be brought. The dedicated visiting page title exists; clock hours are not printed on the captured HTML — call before you drive. Call (408) 278-5810. Do not use the adult-jail OVR line.
Call to schedule (408) 278-5820Approved family first
Staff will communicate who is allowed. Official FAQ: Juvenile Hall is only for youth charged with a crime who may be a danger to the community or might not appear in court.
- Staff will say who may visit.
- Ask when you call (408) 278-5810. Photo ID is the usual requirement at youth halls; the captured HTML does not reprint a list.
- By appointment. Confirm with hall staff.
Contraband and items
- Staff will share what can and cannot be brought to the visit (Juvenile institutions FAQ).
- Call the hall. Do not bring adult-jail OVR or TouchPay materials.
- Do not open an adult OVR account for a youth. The Probation pages do not publish Zoom hours.
Published visiting windows
Source: official visits and mail page, verified 2026-09-12.
| Days | Visit window | Note |
|---|---|---|
| By appointment | Call (408) 278-5810 | Official FAQ. Confirm before you drive. |
Do not assume
These details are not published.
Ask the facility before setting out. Jail411 will not guess at a rule that could cause a missed visit.
- A public searchable roster of youth in custody
- Clock-hour visiting grid on the captured visiting HTML (appointments by phone)
- A family commissary or deposit vendor
- Youth telephone vendor and calling hours
- A detailed dress-code list beyond “staff will communicate”
- A live official bed count (inventory lists 390)
02 / Mail and phone
Santa Clara County Juvenile Hall mail address.
Call (408) 278-5820 for current youth mail rules. Do not use adult-jail 150 W. Hedding, 701 S. Abel, or 945 Thompson Street.
Mailing address
(Youth's name)840 Guadalupe ParkwaySan Jose, CA 95110- Ask hall staff when you call (408) 278-5820
- Adult-jail TouchPay / iCare / OVR
- Mail to 150 W. Hedding Street or 701 S. Abel Street
Not itemized on the captured Juvenile institutions HTML. Call (408) 278-5820.
Postage: Questions about a youth’s case go to the assigned Probation Officer, Records (408) 435-2000 — not adult-jail staff.
How youth phone calls work
Hall (408) 278-5820. After-arrest callback (408) 278-6010. Visiting appointments (408) 278-5810. Records (408) 435-2000 for the assigned officer. Probation pages checked 2026-09-12 do not publish a family phone-account vendor. Do not open an adult-jail collect account and assume it works here. Call (408) 278-5820 rather than the adult jail (408) 808-2804.
Money
Can families send money here?
Juvenile institutions pages (checked 2026-09-12) do not publish a family commissary, deposit vendor, or “money on the books” path. Do not use iCare, TouchPay, or OVR. Call (408) 278-5820. Bail is a Juvenile Court question — the adult jail bond process is not this hall.
This is not the adult jail deposit or commissary process. Do not send adult-inmate funds through a youth-campus workflow.
Read the official FAQ ↗Life inside
School, medical care, and programs.
These details come from the official youth-campus pages. Rules can change; use the linked county pages when you need to act.
Who can be held at this hall
Official Juvenile institutions FAQ (checked 2026-09-12): Juvenile Hall is only for youth who has been charged with a crime and may be a danger to the community or might not appear in court. It provides temporary residential housing for youth awaiting adjudication or disposition from the Juvenile Courts. You cannot drop off a child who “won’t listen.” If your child was arrested and brought here, staff will contact you; if not, call (408) 278-6010. For an emergency, police admissions (408) 278-5820.
Facility inventory lists capacity 390 — not republished as a live official number on the 2026-09-12 HTML.
School and programs
Official FAQ on James Ranch (same institutions page) says youth in detention attend school and special programs and may receive mental health counseling, with at least one hour of exercise per day. Call the hall for classroom questions.
Official education page ↗Medical and mental health
Call (408) 278-5820. The captured HTML does not reprint clinic hours.
USDA civil-rights complaint process is printed on the Juvenile institutions page.
PREA
Probation publishes File a complaint - Prison Rape Elimination Act (PREA) at pro.santaclaracounty.gov/juvenile-hall-and-james-ranch/file-complaint-prison-rape-elimination-act-prea. Adult-jail PREA is a Sheriff page and does not apply here.
Official PREA page ↗Programs named on official Probation pages
These are facility programs, not a visiting menu.
- Temporary housing pending Juvenile Court adjudication or disposition
- William F. James Ranch is a separate commitment facility in Morgan Hill if the Court orders it
After booking
Probation, Juvenile Court, and records.
This is the family process for youth custody—not a directory of private attorneys or bondsmen.
Santa Clara County Probation Department
Case, court, and aftercare questions go to the assigned Deputy Probation Officer — not adult-jail staff. Juvenile record sealing: pro.santaclaracounty.gov/juvenile-services/start-record-sealing-process-adult-and-youth-offenders.
Hall (408) 278-5820. Assigned officer via Records (408) 435-2000. Chief Probation Officer Nicholas Birchard.
Superior Court of California, County of Santa Clara — Juvenile Justice Courthouse
Official Juvenile Justice Courthouse (checked 2026-09-12): clerk (408) 808-6211, ssjuvinfo@scscourt.org. Building Monday–Friday 8:00 a.m.–5:00 p.m. Same street as housing — the courtroom is not the housing visitor door. Juvenile records are confidential. Juvenile dependency clerk is at FJCC, 201 N. First Street, (408) 491-4711.
Juvenile record sealing
Official Probation service: start the record-sealing process for adult and youth offenders at pro.santaclaracounty.gov/juvenile-services/start-record-sealing-process-adult-and-youth-offenders. Start with the assigned probation officer, (408) 435-2000 — not the adult jail.
Addresses families actually use
Youth detention building
Official page ↗Hall (408) 278-5820. Assigned officer via Records (408) 435-2000. Chief Probation Officer Nicholas Birchard.
Official page ↗Courthouse — not Juvenile Hall
Official page ↗Same campus
Guadalupe Parkway youth campus siblings.
Santa Clara County Probation operates Juvenile Hall at 840 Guadalupe Parkway. Official Juvenile institutions page (checked 2026-09-12): hall (408) 278-5820; visiting appointments (408) 278-5810; after-arrest callback (408) 278-6010. Juvenile Justice Courthouse is the same street address, clerk (408) 808-6211 — that is the courtroom, not the housing visitor door. Adult jail is 150 W. Hedding / 701 S. Abel. James Ranch is 19050 Malaguerra Avenue, Morgan Hill.
Who to call
Santa Clara County Juvenile Hall phone numbers.
These numbers come from official probation and youth-campus pages.
Housing, emergency/police admissions.
Schedule a visit.
If staff did not contact you after arrest.
Case, court, aftercare.
840 Guadalupe Parkway courtroom — not housing visits.
120 West Mission Street.
19050 Malaguerra Avenue — different door.
Common questions
Santa Clara County Juvenile Hall FAQ.
Short answers families actually search. Official pages remain the source if a rule changes.
- Is Juvenile Hall the same as the Santa Clara County jail?
- No. Juvenile Hall is 840 Guadalupe Parkway, (408) 278-5820. Adult custody is Main Jail (150 W. Hedding) or Elmwood (701 S. Abel). Do not use OVR, TouchPay, or iCare for a youth.
- Is there a public roster?
- No. Call (408) 278-5820 or (408) 278-6010. The Sheriff inmate search will not show a youth here.
- How do I visit?
- Call (408) 278-5810 for an appointment. Staff will say who may visit and what to bring.
- Can I put money on the books?
- Probation pages do not publish a family deposit vendor. Do not use adult iCare or TouchPay. Call (408) 278-5820.
When you need to act
Read the county’s own pages.
Santa Clara County Juvenile Hall · San Jose · Updated 2026-09-12