Department Operations Manual

32010.8 Use of Training Resources (a) The departmental training resources shall be allocated in the following priority order: (1) Job-required training. (2) Job-related training. (3) Upward-mobility training. (4) Career-related training. 32010.8.1

32010.8.1 Training Resources Available training sources include: (a) In-Service Training (IST) IST courses or activities are sponsored and conducted by the department or other state departments, individually or in joint agreement, for the purpose of developing the skill, knowledge, and abilities of state employees. (1) IST may be designed specifically to meet the needs of a particular group, facility, or office and presented directly to local employees. When close control of course content, learning processes, instructor standards, evaluation methods, and adherence to legal or other mandates is required, IST is used to ensure accountability. (2) A departmentally approved course outline or lesson plan shall be used to conduct training. All lesson plans shall be forwarded to the Office of Training and Professional Development (OTPD) for review and approval. The Deputy Director of POSED, or designee, may authorize a departmental program or unit to approve training on a case by case basis. (b) On the Job Training (OJT) OJT is provided to employees in either a classroom or work setting to ensure acceptable levels of performance, knowledge, and abilities, and to correct deficiencies. When appropriate, IST Managers, and TCs are encouraged to fully utilize this type of training as opposed to on-site or off-site training that does not fall within the trainee's regular work hours. (c) Computer Based Training (CBT) CBT is a method for employees to receive training that may include, but is not limited to site-specific, departmental, or career development training via a computer utilizing the department’s training portal. This may be conducted on-site or off-site, but should be completed within the trainee’s regular work hours. CBT shall be considered a form of OJT. (d) On-Site Formal Training Any locally presented training activity, on-site formal instruction, seminars, and workshops, for which training credit is to be given, shall be recorded on a CDCR Form 844, Training Participation Sign-in Sheet. Employees shall complete the required information and the instructor shall ensure that the completed forms are received by the IST Manager or TC. The IST Manager or TCs shall credit each attending employee's training record per DOM section 32010.8.4 and retain the CDCR Form 844, Training Participation Sign-In Sheet, according to the departmental retention schedule requirements. (e) Off-Site Training Employees shall arrange with the IST Manager, or TC for appropriate certification of any instruction, seminar, or workshop presented away from the employee's place of work for which training credit is to be allowed. Upon receipt of the arranged certification, the training manager shall credit the employee's training record per DOM section 32010.8.4. A copy of the certificate of completion shall be placed in the employee's training file. (f) Out-Service Training (OST) OST is any formal training sponsored by a non-state agency and is open to the private sector, as well as state civil service employees. Such training includes courses and activities: (1) Offered through accredited colleges or universities. (2) Conducted by private consultants, firms, or other non-state agencies, such as federal or local governments or special interest groups (i.e., associations, professional groups, etc.). (3) OST training for the purpose of meeting departmental needs for scientific, technical, professional, and management skills shall be evaluated, and processed as follows: (A) Training shall be necessary and of direct value to the department and relevant to the employee's general field of work. (B) Training shall provide knowledge, skills, or abilities that cannot be cost- effectively acquired through departmental IST as defined in this chapter (exclusive of specialized training). (C) Training with the purpose of covering subject matter not sufficiently or recently encompassed in the employee's previous education, or experience or of which the employee would not normally be expected to know prior to their present position. (4) Employees participating in OST may have credit for such training applied toward their annual training requirements on an hour-for-hour basis. In order to receive credit, the following requirements shall be adhered to: (A) Requests shall be accompanied by a document verifying satisfactory completion of the training. (B) The training shall be clearly labeled “out - service training” in the employee's training history file. (C) IST Managers or TCs shall credit the employee’s training record per DOM section 32010.8.4. 32010.8.2

32010.8.2 Training Personnel (a) At the discretion of the hiring authority, all In-Service Training (IST) Manager positions should be filled on a permanent basis by a staff member at a second-line supervisory classification such as a Correctional Lieutenant, Training Officer II (for Department of Juvenile Justice (DJJ)), or designee. (b) Training manager positions within the Division of Adult Parole Operations should be appointed from the rank of Parole Agent II or higher. (c) Assistant IST Managers, where authorized, should be appointed from the rank of Correctional Sergeant, or Senior Youth Correctional Counselor for DJJ. (d) IST instructors shall complete a specialized training course for part-time trainers (e.g., Training-for-Trainers [T4T]) approved by the Deputy Director, POSED, or designee. For this certification to remain valid, the instructor must teach a minimum of (4) hours per calendar year (January-December). (e) Subject-Matter-Experts (SME) may be used to assist in the presentation of training under the direction of the training manager, coordinator, or training program administrator. To be considered as a SME, an individual shall meet one of the following criteria: (1) Minimum three-years full time experience in subject matter. (2) Possesses a degree or certificate in a specific subject matter. (3) Previous experience as a trainer in the subject matter. (4) Recognition by the department as an expert in the subject matter. (f) Personnel who attend a specialized course of instruction provided by a vendor external to CDCR with the intent to provide instruction to departmental staff shall submit a copy of their certificate of completion that identifies the area of expertise and duration of certification. Obtaining an external certification does not automatically waive a departmental certification. 32010.8.2.1

32010.8.2.1 Courses Requiring Additional Instructor Certification Instructors who teach courses that require additional certification beyond the general Training-for-Trainers, must have current instructor certificates in the specified subjects, in their training file (e.g., CPR, Range, Expandable Baton, etc.). 32010.8.2.2

32010.8.2.2 In-Service Training (IST) Course Content (a) A course outline or lesson plan is required for all classes. When departmentally approved lesson plans exist, they shall be used. (b) Training managers are allowed to consolidate training subjects and programs within the established departmental requirements to meet facility, or parole region needs or budget limitations, except where otherwise specified by a judicial mandate. 32010.8.2.3

32010.8.2.3 Instructor Training Credit Instructors shall receive training credit toward their annual participation requirements when teaching, except when instructor recertification is required (e.g., Expandable Baton, Range). 32010.8.3

32010.8.3 Record Keeping Forms The following forms shall be used to record training requests and participation: (a) CDCR Form 844, Training Participation Sign-In Sheet. (1) No more than one course of instruction shall be recorded on a CDCR Form 844. Any CDCR Form 844 with more than one subject should not be accepted by the division/unit training office. (2) The CDCR Form 844 shall not be required if training attendance is directly recorded utilizing the departmentally approved electronic tracking system. (b) CDCR Form 854, Employee Training Request. (1) Use is required only if the requested training falls outside the approved annual training plan or annual training requirements. This form shall be completed and forwarded to the Training Coordinator for each division. 32010.8.4

32010.8.4 Record of Training (a) For each training activity conducted, the following records shall be maintained: (1) CDCR Form 844 or electronic training attendance as recorded directly in the departmentally approved electronic tracking system shall be used for all In-Service Training (IST). (2) CDCR Form 844 or electronic training attendance as recorded directly in the departmentally approved electronic tracking system, or the unit-approved training documentation for on-the-job training. (3) A record of score achieved through a written test or performance demonstration of the learned skill. (4) DAS Form 103-A, Apprentice Daily Record shall be used for all enrolled Apprentices or recorded directly in the departmentally approved electronic tracking system. (b) The IST Manager or Training Coordinator shall ensure all training is recorded in the departmentally approved electronic tracking system.

32010.9 Assessments (a) The Deputy Director, POSED, or designee, shall order or conduct periodic assessments of all training operations within the scope of their responsibility. (b) Wardens, Superintendents, RPAs, In-Service Training Managers, and headquarters' Training Coordinators shall be provided notice prior to the assessment. 32010.10

32010.10 Minimum Required Training Annually, the Deputy Director of POSED shall evaluate and determine the training requirements for all CDCR custody and non-custody staff. The institutional Off-Post Training Schedule and Annual Headquarters Training Schedule will be distributed to the Wardens, Superintendents, Division Training Unit Parole Administrators, In-Service Training Managers, headquarters Training Coordinators, Division of Adult Parole Operations Regional Training Coordinators, and Division of Juvenile Justice training officers. 32010.10.1

32010.10.1 Training Requirements (a) Training of employees shall be completed during regular work hours, when possible, or on the employees' off-duty hours when necessary. Compensation for training shall comply with existing policies, law, and Memorandums of Understanding in accordance with applicable collective bargaining agreements. Within budgetary constraints, the required training shall be provided by the department and accomplished by the employee. (b) It is a condition of employment that all employees complete the training required for their job classification, or position. Employees who fail to meet these training requirements may have their merit salary award denied or be subject to other administrative sanctions such as employee discipline. 32010.10.2

32010.10.2 Training Compliance (a) Training compliance should be based on a twelve (12) month calendar year (January-December), in accordance with the institution, headquarters unit, and Division of Adult Parole Operations Division or region training schedule. (b) If annual training requirements are not attained before the end of December of the current calendar year, the employee shall be considered out of compliance with annual training mandates and may be subject to employee discipline. (c) Division of Juvenile Justice training compliance should be based on a twelve (12) month fiscal year calendar in accordance with the Facility, and Integrated Behavior Training Model training schedule and the Memorandum of Understanding. (d) This section shall be applied in accordance with the Annual Weapons Requalification Requirements under DOM section 32010.19.3. 32010.11

32010.11 New Employee Orientation (NEO) (a) All employees new to the department, regardless of job classification, shall receive orientation training. A NEO schedule with specific course subjects shall be distributed annually. Additional subject requirements are at the discretion of the local hiring authority or Deputy Director, POSED, or designee. (b) In accordance with the Bargaining Unit 6 Memorandum of Understanding, new Correctional Officers will have four weeks of NEO (160 hours). 32010.12

32010.12 Correctional Sergeants and Correctional Lieutenants The Correctional Sergeant and Correctional Lieutenant Academies each consist of 40 hours of training provided by the Advanced Learning Institute or designee. All Sergeants and Lieutenants are required to complete their appropriate academy as required per Penal Code section 13602. 32010.13

32010.13 Probationary Employees (a) Entry-level, probationary employees of the department shall complete the training requirements of their job classification before the end of their probationary period, or earlier, as specified. (b) An employee who provides acceptable certification of having previously completed a requirement shall receive credit, and not be required to repeat the training. (c) Employees who fail to complete any portion of required training may be rejected on probation. (d) Probationary employees are required to receive orientation training in addition to the requirements for certain job classifications. The following classifications shall adhere to the additional requirements listed below: (1) Correctional Counselors (A) Newly hired Correctional Counselor staff without current peace officer certification shall pass all requirements of Penal Code (PC) section 832 as provided at the academy, within 90 days of appointment and prior to performing peace officer duties. (B) The Correctional Peace Officer Apprenticeship Program (CPOAP) (3600 work process hours and 24 qualifying months). (2) Parole Agents (A) Basic Parole Agent Academy (BPAA) (B) The CPOAP (3600 work process hours and 24 qualifying months). (3) Fire Captains Fire Captains shall be trained in accordance with DOM section 52090.6. Training shall include: (A) The requirements of PC section 832 and chemical agents training as provided at the academy within 90 days of appointment and prior to performing peace officer duties. (B) The CPOAP (3600 work process hours and 24 qualifying months). (4) Correctional Officers (A) The Basic Correctional Officer Academy (BCOA) prior to performing peace officer duties. (B) The CPOAP (3600 work process hours and 24 qualifying months). (5) Youth Correctional Officer, Youth Correctional Counselor, Parole Agent I/Casework Specialist (A) Basic Correctional Juvenile Academy (B) The CPOAP (3600 work process hours and 24 qualifying months). 32010.14

32010.14 Non-Custody Staff Required Annual Training (a) Institutional and Facility Non-Custody Employees All institution non-custody employees, at a minimum, shall receive annual training as follows: (1) California Public Records Act (CPRA) (2) Communicable Disease Prevention (3) Court Compliance Training (4) Equal Employment Opportunity (EEO) and Sexual Harassment Prevention (5) Emergency Operations (6) Escape Prevention (7) Fire and Life Safety (8) Information Practices Act (IPA) (9) Information Security Awareness (ISA) (10) Injury Illness Prevention Program (IIPP) (11) Prison Rape Elimination Act (PREA) (12) Suicide Prevention (13) Tuberculosis (TB) Testing and Quiz (14) Use of Force (UOF) (15) Other subjects as deemed appropriate by the Deputy Director, POSED, hiring authority or designee, or any other legal mandates (b) All Headquarters Non-Custody Employees All headquarters’ non -custody employees, at a minimum, shall receive annual training as follows: (1) CPRA (2) EEO and Sexual Harassment Prevention (3) Emergency Operations (4) IPA (5) ISA (6) IIPP (7) Other subjects as deemed appropriate by the Deputy Director, POSED, hiring authority or designee, or any other legal mandates 32010.15

32010.15 Correctional Officer, Correctional Sergeant, Correctional Lieutenant, Correctional Counselor I, Correctional Counselor II Specialist, Fire Chief, and Fire Captain Required Annual Training (a) For the purpose of this section, peace officers include the following classifications: Correctional Officer, Correctional Sergeant, Correctional Lieutenant, Correctional Counselor I, Correctional Counselor II Specialist, Fire Chief, and Fire Captain. (b) Peace officer employees shall be provided a minimum of 48 hours of annual training pursuant to the current annual training schedule, approved by the Deputy Director, POSED, or designee. (c) Annual training shall be the primary delivery system for peace officers to maintain compliance with Penal Code section 832 and other mandated training or applicable contract language. (d) Peace officer classifications shall, at a minimum, receive annual training as follows: (1) Alarm response (2) California Public Records Act (CPRA) (3) Cardiopulmonary Resuscitation & First Aid Recertification (CPR/FA) (4) Chemical Agents (5) Communicable Disease Prevention (6) Court Compliance Training (7) EEO and Sexual Harassment Prevention (8) Emergency Operations (9) Escape Prevention (10) Expandable Baton Annual Training (not mandatory for Fire Chief or Captain) (11) Fire and Life Safety (12) Firearms Requalification (see DOM section 32010.19.3

32010.19.3 Requalification chart) (13) Less-Lethal Launcher Requalification (see DOM section 32010.19.11. Not mandatory for Fire Chief or Fire Captains) (14) Heat Related Pathologies (15) Lethal Electrified Fence (if applicable) (16) Suicide Prevention (17) Tuberculosis (TB) Testing and Quiz (18) Use of Force (UOF) (19) Other subjects as deemed appropriate by the Warden, hiring authority or designee, or any other legal mandates (e) Division of Adult Parole Operations (DAPO) All DAPO peace officer classifications, at a minimum, shall receive annual training as follows: (1) CPRA (2) CPR/FA (3) Chemical Agents (4) Communicable Disease Prevention (5) EEO and Sexual Harassment Prevention (6) Emergency Operations (7) Expandable Baton Annual Training (8) Fire and Life Safety (9) Firearms Requalification (10) IPA (11) ISA (12) IIPP (13) TB Testing/ Quiz (14) UOF (15) Other subjects as deemed appropriate by the Director, hiring authority or designee, or any other legal mandates (A) All Parole Agents assigned to DAPO shall comply with weapons requalification as stated in current DAPO firearms policy. In addition, those who are armed shall fire a diminished light course annually for familiarization and training (not qualification). (B) All Parole Agents assigned to DAPO shall receive training in Parole Agent Safety and Tactics (PAST), in accordance with Bargaining Unit 6, Memorandum of Understanding. (f) Division of Juvenile Justice (DJJ) All DJJ peace officer classifications, at a minimum, shall receive annual training as follows: (1) Alarm Response (2) CPRA (3) CPR/FA (4) Chemical Agents (5) Communicable Disease Prevention (6) Court Compliance Training (7) EEO and Sexual Harassment Prevention (8) Emergency Operations (9) Escape Prevention (10) Expandable Baton Annual Training (11) Heat Related Pathologies (12) Fire and Life Safety (13) Firearms Requalification (specified post’s only) (A) DJJ designated armed peace officer staff shall receive training in the use of weapons quarterly. (14) IPA (15) ISA (16) IIPP (17) PREA (18) Stress Reduction Management (19) Suicide Prevention (20) TB Testing and Quiz (21) UOF (22) Other subjects as deemed appropriate by the Superintendent, hiring authority or designee, or any other legal mandates. (g) Office of Correctional Safety (OCS) All OCS peace officer classifications shall, at a minimum, receive annual training as follows: (1) CPRA (2) CPR/FA (3) Chemical Agents (4) Communicable Disease Prevention (5) EEO and Sexual Harassment Prevention (6) Emergency Operations (7) Fire and Life Safety (8) Firearms Requalification (9) IPA (10) ISA (11) IIPP (12) TB Testing and Quiz (13) UOF (14) Other subjects as deemed appropriate by the Chief, OCS or designee, or any other legal mandates (h) Office of Internal Affairs (OIA) All OIA peace officer classifications, at a minimum, shall receive annual training as follows: (1) CPRA (2) CPR/FA (3) Chemical Agents (4) Communicable Disease Prevention (5) EEO and Sexual Harassment Prevention (6) Emergency Operations (7) Expandable Baton Annual Training (8) Fire and Life Safety (9) Firearms Requalification (10) IPA (11) ISA (12) IIPP (13) PREA (14) TB Testing and Quiz (15) UOF (16) Other subjects as deemed appropriate by the Chief, OIA or designee, or any other legal mandates (i) Statewide Transportation Officers and Extradition Agents All Transportation Officers and Extradition Agents (excluding Institution Transportation Units only), at a minimum, shall receive annual training as follows: (1) Alarm Response (2) CPRA (3) Chemical Agents (4) CLETS Training (5) Communicable Disease Prevention (6) Court Compliance Training (7) Driving in Inclement Weather (8) EEO and Sexual Harassment Prevention (9) Emergency Operations (10) Escape Prevention (11) Expandable Baton Annual Training (12) Fire and Life Safety (13) Firearms Requalification (14) Heat Related Pathologies (15) IPA (16) ISA (17) IIPP (18) Para-Transit Vehicle Operations (Transportation Hub Officers only) (19) PREA (20) Suicide Prevention (21) TB Testing and Quiz (22) UOF (23) Other subjects as deemed appropriate by the Chief, Transportation Unit or designee, or any other legal mandates (j) Management Peace Officer and Administrative Officer-of-the-Day (AOD) Management Peace Officer and AOD classifications, at a minimum, shall receive annual training as follows: (1) CPRA (2) Chemical Agents (3) Communicable Disease Prevention (4) Court Compliance Training (5) EEO and Sexual Harassment Prevention (6) Emergency Operations (7) Escape Prevention (8) Fire and Life Safety (9) IPA (10) ISA (11) IIPP (12) PREA (13) Suicide Prevention (14) TB Testing and Quiz (15) UOF (16) Weapons Familiarization (17) Other subjects as deemed appropriate by the Warden, hiring authority or designee, or any other legal mandates 32010.16

32010.16 Supervisory and Managerial Training (a) All supervisors and managers shall complete initial supervisory or managerial training, pursuant to the Government Code (GC) sections 19995.4(b) and (c) or 19995.4(d). (b) All supervisors and managers shall complete at least 2 hours of classroom or other effective interactive training and education regarding sexual harassment prevention pursuant to GC section 12950.1. (c) All supervisors and managers shall complete 20 hours of leadership training biennially, pursuant to GC section 19995.4. (d) Those staff entering a Career Executive Appointment (CEA) position, shall be required to complete initial training pursuant to California Government Code (GC) section 19995.4(e). (e) CEAs shall complete 20 hours of leadership training biennially, pursuant to GC section 19995.4. 32010.17

32010.17 Curriculum (a) Office of Training and Professional Development (OTPD) Instructional Design Unit (IDU) (1) The OTPD’s IDU oversees the development, revision, and maintenance of curriculum for the Peace Officer Selection and Employee Development (POSED) adult, parole, and juvenile basic academies, and the Advanced Learning Institute (ALI) for basic and advanced supervision trainings, and Sergeants and Lieutenants academies). (2) IDU staff shall update curriculum to reflect current policies, procedures, laws, and regulations. (3) The OTPD processes curricula modifications and archives lesson plans. (b) Consultation Services (1) OTPD provides consultation services throughout the department to assist with training needs. (2) OTPD shall provide guidance, feedback, and quality assurance to units and divisions within the department that are developing training for targeted audiences. (c) Lesson Plan Development (1) The IDU develops new lessons, revises existing materials, assists stakeholders with consultative design in certain training areas, and develops e- Learning modules. (2) A Training Assessment Worksheet is submitted to begin the new lesson development or revision process. (3) A request for minor modifications can be made by submitting a request to modify training materials. (d) Subject-Matter-Expert (SME) (1) A SME is an individual who exhibits the highest level of expertise in performing a specialized job, task, or skill within the organization. (2) Expertise may be gained by experience, education, or through teaching the subject matter. Recognition is achieved by publication of articles, presentations at conferences, or by recommendations of others working in this field with knowledge of the individ ual’s mastery of the subject. For criteria that defines a SME, see DOM section 32010.8.2. 32010.18