Felton / Juvenile Hall
There is no public youth roster. Call (831) 454-3800 or the Institutional Supervisor (831) 454-3812. This building is 3650 Graham Hill Road, Felton — not the adult jail at 259 Water Street. Do not use Jail Viewer, TouchPay, ICS Solutions, SmartInmate, or the Seminole FL mail box.
Also called Juvenile Detention Facility, Santa Cruz County Juvenile Hall & SYTF.
Santa Cruz County · California
Start here
Santa Cruz County youth custody confirmation.
There is no public youth roster. Sheriff Jail Viewer is the adult roster and will not find someone held here. Juvenile Hall pages do not publish a searchable list of youth.
Call staff
Call Juvenile Hall (831) 454-3800 or Institutional Supervisor (831) 454-3812. Juvenile Probation at this campus. Adult Probation (831) 454-2150 is a different door at 303 Water Street.
Call (831) 454-3800Different building
Adult custody is a different system: Main Jail 259 Water Street, Blaine Street, or Rountree, Jail Viewer, (831) 454-7800. Do not use TouchPay, ICS Solutions, SmartInmate, or Seminole FL mail for a youth.
Adult jail visiting hoursBefore you leave home
Three things to confirm before the trip.
Youth visiting rules differ from the adult jail. Use this building’s phone and appointment process.
- 01Confirm housing
Call this building first.
There is no public youth roster. Call (831) 454-3800 and ask A Unit or B Unit. Jail Viewer will not show a youth here.
- 02Right campus
3650 Graham Hill Road, Felton — not Water Street.
Juvenile Hall housing is Felton. Juvenile Justice filing is 1 Second Street, Watsonville. Some hearings are at this hall (Wednesday 1:30 p.m. and Friday 8:30 a.m.). Adult jail is 259 Water Street.
- 03Do not use adult vendors
No Jail Viewer, TouchPay, ICS Solutions, SmartInmate, or Seminole FL box.
Those are adult-jail tools. Youth mail, visits, and phones are this hall’s rules.
01 / Visiting
Santa Cruz County Juvenile Hall visiting hours.
Probation “Things you should know if your child is arrested” (Rev. 06/15, still linked from the live Juvenile Hall page, checked 2026-09-12): parents or legal guardians; all other visitors must be cleared by the probation officer first; maximum two visitors at a time. Call (831) 454-3800 or (831) 454-3812 to confirm the unit before you drive — this table is from the 2015 packet still published on the department site. No Jail Viewer reservation and no SmartInmate. Attorneys and clergy must call the shift Institutional Supervisor to clear date and time. Special visits (immediate family before placement, or if work/illness blocks regular hours) arranged in advance with the probation officer.
Call to schedule (831) 454-3800Approved family first
Parents or legal guardians. All visitors must bring ID. Anyone else must be cleared by the probation officer prior to visiting.
- Maximum two visitors at a time. Parents or legal guardians. Others only if cleared by the probation officer.
- All visitors must bring ID (2015 packet). A current list of accepted ID types is not on the live Juvenile Hall HTML.
- Published unit windows below. Staff may assign a different day for security.
Contraband and items
- Not itemized on the live Juvenile Hall HTML or the 2015 packet beyond ID. Call (831) 454-3800.
- Not itemized on the live hall HTML. Follow staff directions. Call (831) 454-3800.
- Do not open an adult-jail SmartInmate or ICS Solutions account for a youth. Hall pages do not publish Zoom or video-visit hours.
Published visiting windows
Source: official visits and mail page, verified 2026-09-12.
| Days | Visit window | Note |
|---|---|---|
| A Unit | Wednesday 7:30–8:30 p.m. Sunday 1:30–2:30 p.m. | 2015 packet still linked 2026-09-12. Confirm this unit at (831) 454-3800 / (831) 454-3812. |
| B Unit | Tuesday 7:30–8:30 p.m. Saturday 1:30–2:30 p.m. | 2015 packet still linked 2026-09-12. Confirm this unit at (831) 454-3800 / (831) 454-3812. |
Do not assume
These details are not published.
Ask the facility before setting out. Jail411 will not guess at a rule that could cause a missed visit.
- A public searchable roster of youth in custody
- A family commissary or deposit vendor
- A current visiting table newer than the 2015 packet still linked on the live hall page — call to confirm
- SmartInmate / Zoom hours for this hall
- A detailed incoming-mail contraband list on the live hall HTML
- Accepted visitor ID types beyond “bring ID”
02 / Mail and phone
Santa Cruz County Juvenile Hall mail address.
Physical hall address from official Contact Us (checked 2026-09-12). The live Juvenile Hall HTML does not print a separate incoming-mail recipe beyond this campus. Call (831) 454-3800 before you send packages. Do not use Smart Communications P.O. Box 9143, Seminole, FL.
Mailing address
Youth’s full nameSanta Cruz County Juvenile Hall3650 Graham Hill RoadFelton, CA 95018- USPS to the Felton hall using the youth’s full name (confirm with (831) 454-3800)
- Adult-jail Mail Processing Center P.O. Box 9143 Seminole, FL
- TouchPay / iCare / ICS Solutions / SmartInmate
- Mail to 259 Water Street, 141 Blaine Street, or 90 Rountree Lane
Detailed inspection rules are not on the live hall HTML. Call (831) 454-3800.
Postage: Not printed on the live hall HTML. Call (831) 454-3800.
How youth phone calls work
Hall (831) 454-3800. Institutional Supervisor (831) 454-3812. The 2015 packet and live hall HTML do not name a family phone vendor. During arrest, California law requires a call to a parent/guardian, a relative, and a lawyer. Do not use ICS Solutions or SmartInmate adult-jail accounts. Call (831) 454-3800 rather than the adult jail (831) 454-7800.
Money
Can families send money here?
Juvenile Hall pages (checked 2026-09-12) do not publish a family commissary, TouchPay Site ID, or “money on the books” path. Do not use TouchPay 295060, iCare, ICS Solutions, SmartInmate, or the Main Jail kiosk for a youth. Case questions go to the assigned probation officer at (831) 454-3800.
This is not the adult jail deposit or commissary process. Do not send adult-inmate funds through a youth-campus workflow.
Read the official FAQ ↗Life inside
School, medical care, and programs.
These details come from the official youth-campus pages. Rules can change; use the linked county pages when you need to act.
Who can be held at this hall
Official Juvenile Hall and court Juvenile Division pages (checked 2026-09-12): youth accused of a crime may be detained here after arrest. Court: the probation officer must notify you immediately if your child is detained; a petition is usually filed within 48 hours; a Detention/Arraignment hearing follows. Adult jail booking at 259 Water Street is a different system. There is no bail in Juvenile Justice Court.
Probation homepage (checked 2026-09-12): average daily hall population 9 youth in 2025, down from 20 in 2015. SYTF opened 2024.
Programs named on the official Juvenile Hall page
Official Juvenile Hall page (checked 2026-09-12) lists educational programs, Rising Scholars, career panels, financial literacy through Santa Cruz Credit Union, yoga, art, music, chess, faith-based services, The Beat Within, Barrios Unidos, NA/AA/Alateen, mentoring/job readiness, FLOW, Unchained, and on-site behavioral health counseling and medical staff. These are facility programs, not a visiting menu.
Official education page ↗Medical and mental health
Official Juvenile Hall page (checked 2026-09-12): behavioral health counseling and medical staff on-site. A vendor name and 24-hour clinic number are not on that HTML. Call (831) 454-3800.
Not itemized on the hall HTML. Call (831) 454-3800.
PREA
Adult-jail PREA / Monarch 1-888-900-4232 is the Sheriff Corrections FAQ path. Ask Juvenile Hall (831) 454-3800 for youth reporting.
Official PREA page ↗Programs named on official Juvenile Hall
These are facility programs, not a visiting menu.
- Barrios Unidos
- NA / AA / Alateen
- The Beat Within
- Mentoring / job readiness
- FLOW
- Unchained
- Rising Scholars
- Yoga, art, music, chess
- Faith-based services
- Educational programs and career panels
- Financial literacy through Santa Cruz Credit Union
- Behavioral health counseling and medical staff on-site
- Secure Youth Treatment Facility (SYTF) opened 2024; Seed to Table vocational program named on the Probation homepage
After booking
Probation, Juvenile Court, and records.
This is the family process for youth custody—not a directory of private attorneys or bondsmen.
Santa Cruz County Probation Department
Chief Probation Officer Sandra Mendez (Probation homepage, checked 2026-09-12). Case, court, and record-sealing questions go to the assigned probation officer — not adult-jail Reception.
Hall 24-hour housing. Probation offices weekdays 8:00 a.m.–5:00 p.m., closed 12:00–1:00 p.m. Adult Probation is a different door at 303 Water Street, (831) 454-2150.
Superior Court of California, County of Santa Cruz — Juvenile Division
Official Juvenile Division (checked 2026-09-12): Juvenile Justice and Juvenile Dependency are at the Watsonville Courthouse. Filing 1 Second Street, Room 300. Clerks 8:00 a.m.–3:00 p.m. Monday–Friday; phones 8:00 a.m.–1:00 p.m. Juvenile Justice hearings: Monday/Tuesday 1:30 p.m. Watsonville; Wednesday 1:30 p.m. and Friday 8:30 a.m. at Juvenile Hall, 3650 Graham Hill Road. Dependency: Tuesday/Thursday 9:30 a.m. Watsonville. There is no bail in Juvenile Justice Court. Parents are not responsible for Juvenile Justice case fees (court page); restitution can still apply.
Juvenile record sealing
Court Juvenile page: if under 18, call the last assigned attorney or Probation. If over 18, use Probation Juvenile Services sealing forms JV-595 / JV-596 (California Courts forms) and return them to Probation. Do not call the adult jail about sealing.
Addresses families actually use
Youth detention building
Official page ↗Hall 24-hour housing. Probation offices weekdays 8:00 a.m.–5:00 p.m., closed 12:00–1:00 p.m. Adult Probation is a different door at 303 Water Street, (831) 454-2150.
Official page ↗Courthouse — not Juvenile Hall
Official page ↗Same campus
Juvenile Hall / SYTF campus siblings.
Santa Cruz County Probation operates Juvenile Hall at 3650 Graham Hill Road, Felton. Official Contact Us (checked 2026-09-12): (831) 454-3800, fax (831) 454-3827. Probation homepage: hall ADP 9 youth in 2025 (down from 20 in 2015); Secure Youth Treatment Facility (SYTF) opened 2024 under SB 823. Chief Sandra Mendez. Juvenile Justice Court filings are 1 Second Street, Watsonville — some calendars are at this Felton campus. Adult jail is 259 Water Street, (831) 454-7800.
Who to call
Santa Cruz County Juvenile Hall phone numbers.
These numbers come from official probation and youth-campus pages.
Confirm housing, visiting, mail. Fax (831) 454-3827.
2015 packet visiting desk. Attorneys/clergy clear times here.
303 Water Street. Not the housing door.
1430 Freedom Boulevard.
1 Second Street, Room 300, Watsonville. 8:00 a.m.–1:00 p.m.
Youth advocacy unit. 420 May Avenue / 315 Main Street Suite 204.
259 Water Street. Do not use for a youth here.
Common questions
Santa Cruz County Juvenile Hall FAQ.
Short answers families actually search. Official pages remain the source if a rule changes.
- Is Juvenile Hall the same as the Santa Cruz County jail?
- No. Juvenile Hall is 3650 Graham Hill Road, Felton, (831) 454-3800. Adult custody is Main Jail / Blaine / Rountree. Mail, visiting, and money rules are different. Do not use Jail Viewer, TouchPay, ICS Solutions, SmartInmate, or the Seminole FL box for a youth.
- Is there a public roster?
- No. Call (831) 454-3800. Jail Viewer will not show a youth here.
- What are the visiting hours?
- The packet still linked on the live Juvenile Hall page (Rev. 06/15) lists A Unit Wednesday 7:30–8:30 p.m. and Sunday 1:30–2:30 p.m.; B Unit Tuesday 7:30–8:30 p.m. and Saturday 1:30–2:30 p.m. Parents or legal guardians; max two visitors. Call (831) 454-3800 or (831) 454-3812 to confirm the unit before you drive.
- Can I put money on the books?
- The hall pages do not publish a family deposit vendor. Do not use TouchPay 295060, iCare, ICS Solutions, or SmartInmate.
- How do I write?
- Youth’s full name, Santa Cruz County Juvenile Hall, 3650 Graham Hill Road, Felton, CA 95018. Confirm with (831) 454-3800. Do not use P.O. Box 9143 Seminole, FL.
- Where is juvenile court?
- Filing is 1 Second Street, Room 300, Watsonville, (831) 786-7200. Some Juvenile Justice calendars are at this Felton hall (Wednesday 1:30 p.m. and Friday 8:30 a.m.).
When you need to act
Read the county’s own pages.
Santa Cruz County Juvenile Hall · Felton · Updated 2026-09-12