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Floyd County Jail — New Albany, Indiana

A current-source family guide with verified Securus video/digital mail, Tiger money and TARC Route 71 workflows, while keeping local unknowns and address conflicts explicit.

All states and facilities Facility information, not live custody records.

JAIL411 / FAMILY FIELD GUIDE

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Sources reviewed

Adult Floyd County Sheriff custody at 175 W Spring Street only; courts at 311 Hauss Square, Community Corrections at 1613 E Spring, youth, municipal, state-prison, federal-prison, immigration and namesake systems remain separate.

  1. Confirm county custody

    Search the state portal and call AIS 812-948-5406 option 2.

  2. Use the task-specific channel

    Securus video/mail and Tiger deposits are verified; voice and messaging remain gaps.

  3. Recheck the trip

    Use Route 71 Spring @ State and confirm the final jail door.

PART 01

Confirm the adult Sheriff system

Identity, lookup and responsible contacts

Use the current adult Sheriff jail at 175 W Spring Street

Floyd County Jail is the current 363-bed adult Sheriff facility at 175 W Spring St, New Albany, IN 47150. The Corrections Division houses pretrial detainees, county-sentenced people and some state and federal offenders. Use 812-948-5404 for corrections questions.

311 Hauss Square is a court and county-office address, not the current physical jail address published on the Sheriff’s current inmate and divisions pages. Do not import rules from Floyd County facilities in Georgia, Kentucky, Iowa, Texas or Virginia.

Sources: Floyd County Sheriff — Inmate Information · Floyd County Sheriff — Divisions · Floyd County Sheriff — Home

Confirm custody before paying, mailing or traveling

Start with the Indiana County Jail Public Portal. Save the exact booked name, name number or booking identifier, booking date, custody status and listed agency. Then call the jail AIS at 812-948-5406 and choose option 2; the Sheriff also points families to MobilePatrol.

If there is no match, remove extra filters, try a former or hyphenated name, call AIS and ask whether intake, release, court movement or transfer explains the result. MyCase shows court events, not current housing. Search IDOC or BOP only after staff says the person left county custody.

Sources: Indiana County Jail Public Portal · Floyd County Sheriff — Resources / FAQ · Indiana Judicial Branch — MyCase · Indiana DOC — Incarcerated Search · Federal Bureau of Prisons — Inmate Locator

Use the phone that owns the task

Corrections questions: 812-948-5404. Automated inmate/bond information: 812-948-5406. Sheriff main line: 812-948-5400. Records: 812-542-1790. The Sheriff publishes headquarters lobby hours of Monday–Friday, 8 a.m.–4 p.m.; this is not a promise that every custody transaction is available throughout those hours.

Sources: Floyd County Sheriff — Home · Floyd County Sheriff — Inmate Information

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PART 02

Plan and protect the visit

Scheduling, exceptions and failure recovery

Schedule the monthly free onsite visit first

Each incarcerated person is entitled to one free 30-minute onsite visit per month, on Saturday or Sunday and subject to availability. Register in Securus with the incarcerated person’s legal name or name number and the visitor’s picture ID, address, phone and email. Arrive at least 15 minutes early with a valid state-issued ID.

The public page does not publish exact weekend time blocks or the monthly reset rule. Use the live scheduler, save the confirmation and check again before driving.

Sources: Floyd County Sheriff — Inmate Information · Securus — Video Connect

Prepare minors, clothing and belongings before screening

Minors must be with a parent or guardian; the scheduling list accepts a school ID for a minor, but all arriving visitors are also told to present valid state-issued ID. That wording does not explain every minor or alternate-ID case, so call ahead.

Do not bring bags, phones, cameras, medications, food or drinks into the visitation area. Open-toe shoes, high heels, no shoes, revealing clothing, gang symbols, disruptive behavior or appearing impaired can end or suspend visits. Vehicles and people on Sheriff property may be searched.

Sources: Floyd County Sheriff — Inmate Information

Use Securus video only for the published video task

Remote video is published daily from 8 a.m. to 9:30 p.m. Schedule at least 24 hours ahead and pay before the session. The county calls scheduled sessions non-refundable, and visits may be denied, canceled or terminated for conduct. Except attorney accounts, video is recorded and monitored.

Before paying, test the camera, microphone, browser/app and connection; use Securus support for account or device failure. The county page does not publish the current price or distinguish facility cancellation from provider outage, so capture checkout terms.

Sources: Floyd County Sheriff — Inmate Information · Securus — Video Connect · Securus — Contact and Support

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PART 03

Keep each channel task-specific

Calls, messages, mail and money

Do not infer the voice provider from Securus video

The reviewed local pages verify Securus for video and digital mail, but do not identify the current incarcerated-person voice-call provider. Call 812-948-5404 before funding a voice account. Ask which vendor, account type, number approval, rates, call hours, blocks, refund and transfer rules apply.

Sources: Floyd County Sheriff — Inmate Information · Floyd County Sheriff — Home · Securus — Video Connect

Confirm messaging and tablet products separately

No reviewed Floyd County source confirms paid electronic messages, photo messaging, voicemail, tablets or legal research. A product shown in a national provider menu is not facility proof. Ask corrections which products are enabled for this housing unit and what happens to purchased credits after release or transfer.

Sources: Floyd County Sheriff — Inmate Information · Securus — Contact and Support

Send personal mail to the Tampa digital-mail address

Address regular mail exactly: Inmate name and name number, C/O Securus Digital Mail Center – Floyd County Jail, PO Box 21768, Tampa, FL 33622. It is scanned and screened. If mail is withheld, the jail says the incarcerated person is notified with the reason.

Do not send lewd/graphic or gang content, newspapers or magazine articles, books, blank paper, staples, paper clips, stickers, prohibited/contraband items, or mail sent from a third party or website.

Sources: Floyd County Sheriff — Inmate Information · Securus — Digital Mail Center

Treat books as prohibited and confirm every other item

The jail expressly prohibits books in incoming mail, along with newspaper and magazine articles. It does not publish a separate publisher-direct exception, approved package program, photo dimensions, card limits or original-item return process. Do not order before the mailroom confirms acceptance.

Sources: Floyd County Sheriff — Inmate Information

Use Tiger, the 24/7 lobby kiosk or a capped mailed instrument

For online commissary deposits, follow the county’s link to Tiger Accounting / Tiger Deposit; a service fee applies. The front-lobby kiosk is available 24/7, accepts cash and cards, and charges a fee.

By mail, send a money order or cashier’s check of $100 or less for the incarcerated person to 175 W Spring Street, New Albany, IN 47150. Confirm the exact payee line, name number, current limit and release-balance process before sending.

Sources: Floyd County Sheriff — Inmate Information · Tiger Correctional Services — Tiger Commissary · Tiger Deposit

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PART 04

Protect health, safety and access

Clinical relay, grievances, ADA and PREA

Use corrections for an urgent family medical relay

The Sheriff does not publish a medical contractor, family message line, sick-call route or copay. For urgent non-911 information, call corrections at 812-948-5404, identify yourself, give the incarcerated person’s legal name/name number, describe the time-sensitive fact and ask that it be relayed to medical staff. Staff may accept information without disclosing protected medical details.

Sources: Floyd County Sheriff — Inmate Information · Floyd County Sheriff — Home

Report immediate risk and ask for the custody response

For suicide risk, withdrawal, psychosis or immediate danger, call corrections and state the specific behavior, timing and substance/medication history; call 911 for an active community emergency. The county Health Department links 988 for community crisis support, but 988 is not the jail medical unit.

Sources: Floyd County Sheriff — Home · Floyd County Health Department · Indiana FSSA — 988 Suicide & Crisis Lifeline

Do not drop off medicine unless jail medical arranges it

The Sheriff says items generally cannot be dropped off. If something is medically necessary, the jail doctor must deem it necessary and staff will contact family to arrange delivery. Ask before bringing medication, glasses, contacts, devices or records; retain the prescriber, pharmacy, dose and last-use information.

Sources: Floyd County Sheriff — Resources / FAQ

Ask for the inmate grievance route and preserve dates

No reviewed public page states the internal grievance form, kiosk category, emergency route, deadline, response time or appeal. The incarcerated person should request the current grievance procedure and keep the issue date, request date, response and appeal. Family should call corrections for an urgent safety relay but should not assume that call files the inmate grievance.

Sources: Floyd County Sheriff — Inmate Information · Floyd County Sheriff — Home

Request custody accommodations before the transaction

Call 812-948-5404 for wheelchair access, sign-language interpretation, language help, visual/hearing aids, medication access or a visit accommodation. Floyd County has a general ADA/Title VI pathway, but the reviewed source does not say it replaces the jail’s inmate or visitor accommodation process. Ask who owns the request, the response deadline and appeal.

Sources: Floyd County — ADA / Title VI · Floyd County — Government Home · Floyd County Sheriff — Home

Use the local and outside sexual-safety routes carefully

The jail page directs third parties to the Sheriff’s Office or 1-800-656-4673. That number is the National Sexual Assault Hotline; the jail page labels the linked organization as the National Sexual Violence Resource Center. Preserve the distinction and state the person’s name, location, immediate danger and safest callback method.

For emergency danger call 911. Ask jail administration for the confidential internal, third-party and outside-reporting paths and non-retaliation follow-up.

Sources: Floyd County Sheriff — Inmate Information · RAINN — National Sexual Assault Hotline · U.S. DOJ — Prison Rape Elimination Act

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PART 06

Plan the New Albany trip

Arrival, Route 71, food and lodging

Navigate to 175 W Spring, then verify the visitor door

Use 175 W Spring St as the current jail/headquarters destination. The Sheriff publishes lobby hours of 8 a.m.–4 p.m. weekdays, but onsite visits occur on weekends and may use a controlled entrance; call for the correct door and screening instructions.

County court pages say parking is available around the courthouse, and the city manages off-street lots, but neither source designates a jail visitor lot, accessible space, drop-off point or weekend rules. Read signs and confirm the final path before leaving a vehicle.

Sources: Floyd County Sheriff — Inmate Information · Floyd County Sheriff — Home · City of New Albany — Parking · Floyd County — Superior Court 1

Use the new Route 71 schedule effective August 2, 2026

TARC Route 71 Downtown Louisville–New Albany serves downtown New Albany, with a published timepoint at Spring @ State and service every 60 minutes. The pocket schedule effective August 2, 2026 shows weekday, Saturday, Sunday and holiday tables. Regular fare is $2.25, reduced fare $1.00, with free transfers within two hours using MyTARC Mobile/Card.

The schedule does not label a secure-jail-door stop or accessible final path. Check live alerts and ask TARC at 502-585-1234; TARC3 is 502-213-3217.

Sources: TARC — Routes and Schedules · TARC — Route 71 Pocket Schedule · TARC — Fare and Rider Guides · TARC — Paratransit Service Overview

Recheck seven concrete Route 71 service dates

Route 71 publishes service for Wednesday Sep 30, Thursday Oct 1, Friday Oct 2, Saturday Oct 3, Sunday Oct 4, Monday Oct 5 and Tuesday Oct 6, 2026. These are planning checks, not reservations or guarantees. Use the weekday table on Sep 30–Oct 2 and Oct 5–6, the Saturday table on Oct 3 and the Sunday/holiday table on Oct 4. Recheck alerts the day of travel.

Sources: TARC — Route 71 Pocket Schedule · TARC — Routes and Schedules

Use verified groceries and 211 instead of assuming lobby food

Kroger lists New Albany grocery locations, including New Albany Plaza; verify current hours before relying on a store. Indiana 211 can identify food pantries and meal programs by current eligibility and hours. Food and drinks are prohibited in jail visitation areas, so finish or store them before screening.

Sources: Kroger — New Albany Stores · Indiana FSSA — Indiana 211 · Floyd County Sheriff — Inmate Information

Use a downtown lodging option, but verify live availability

Hampton Inn New Albany Louisville West is at 411 W Spring St, phone 812-945-2771. The hotel publishes free onsite parking and breakfast; check-in is 3 p.m. and checkout 11 a.m. Rates, accessible-room inventory and availability change, so confirm before payment. Hotel parking is for hotel guests, not jail visitors.

Sources: Hampton Inn New Albany Louisville West — Hotel Information

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PART 07

Keep systems separate and prepare forward

Boundaries, safety, programs and first day

Keep courts, supervision, youth and outside custody separate

The jail at 175 W Spring is distinct from the Clerk/Public Defender at 311 Hauss Square, Community Corrections at 1613 E Spring, Youth Services, New Albany Police, Indiana prisons, federal prisons and immigration detention. Some state and federal offenders may be housed locally under the Sheriff; that bounded population does not make IDOC or BOP rules applicable inside Floyd County Jail.

Sources: Floyd County Sheriff — Divisions · Floyd County — Clerk’s Office · Floyd County — Public Defender · Floyd County — Community Corrections · Floyd County — Youth Services · City of New Albany — Police · Indiana DOC — Incarcerated Search · Federal Bureau of Prisons — Inmate Locator · ICE — Online Detainee Locator

Do not use a visit or message to bypass a no-contact order

The visitation rules prohibit victims or suspects from visiting a person named in a no-contact, injunction or protective order, and also prohibit contact with a named victim/suspect in a criminal case. Use MyCase for orders and the prosecutor’s victim-assistance channel for safety planning. For immediate danger call 911.

Sources: Floyd County Sheriff — Inmate Information · Indiana Judicial Branch — MyCase · Floyd County — Prosecutor

Ask what is active and how the person enrolls

The Corrections Division says it offers programs and life-skills courses and partners with community resources, but it does not publish a current catalog, schedule or eligibility. The jail separately allows one-on-one approved clergy volunteer visits after application, orientation and background check. Ask which unit programs are active and how the incarcerated person requests them.

Sources: Floyd County Sheriff — Divisions · Floyd County Sheriff — Inmate Information

Prepare identification, benefits, care and the first ride

Before discharge, confirm identification, property, funds, medications, prescriptions, records, housing, food, transportation and any supervision report. Indiana 211 can route local services; the BMV explains replacement IDs; Indiana Legal Services handles qualifying civil legal matters.

Do not promise the 9 a.m. start is the pickup time. Recheck holds, the release door and Route 71 alerts after staff clears discharge.

Sources: Indiana FSSA — Indiana 211 · Indiana BMV — Identification Cards · Indiana Legal Services · Floyd County Sheriff — Resources / FAQ · TARC — Routes and Schedules

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Original directory record & nearby facilities Open preserved information

This section preserves the earlier Jail411 directory information, including historical figures and contacts. Use the dated, sourced family guide above for the instructions covered there. Other local facilities have their own rules.

Facility record / Indiana

Floyd County Jail is a county or city jail in New Albany, Floyd County, Indiana. It has a rated capacity of 234. By capacity it is the 16th-largest of the 49 county or city jail records listed for Indiana with a published capacity.

Jail411 does not hold custody records. A listing here does not mean anyone is held at this address. Confirm the person’s location with the responsible agency before you travel, send money, or pay for a service.

Where this record came from. The contact, status and security fields, with capacity and population, come from the HIFLD and Federal Bureau of Prisons directory release refreshed February 2026. They describe the record, not today’s population. Check the facility’s current official website.

Contact this facility

Address
311 Hauss Square
New Albany, IN 47150
Open in maps

Facility details

TypeCounty or city jail
Directory statusOpen
Designed to hold234

Listed as open in the February 2026 directory release.

Finding someone held here

Use the county system for a recent arrest. A state corrections search covers people in state custody. It generally will not list someone booked into a county jail this week. Bookings, bail, release, and visiting are all handled by Floyd County Sheriff’s Office.

Official site for this facility →
Call this facility directly: (812) 948-5404

Before you travel, pay, or mail anything

Get two things first: which facility the person is actually in, and their booking or ID number. Almost nothing works without them. Then check this facility’s current instructions — rules and service providers change.

Clear information.
Clear boundaries.

Jail411 is an independent information resource for families and friends. We are not a government agency, jail operator, law firm or live custody-records service.

Can Jail411 tell me if someone is in custody right now?

No. Jail411 does not hold live custody records. Use the official locator for the county, state, federal or ICE system that has the person; start here if you do not know which.

Does posting bond mean the person comes home?

Not always. A probation or parole hold, another county's warrant or an immigration detainer can keep someone in custody after bond is posted. Ask the jail what holds are on the booking before you pay.

What should I confirm before visiting?

The person's current facility, the visiting schedule, approval requirements, accepted identification and arrival instructions. Check the facility page and its official sources before you travel.

What if I find something that needs correcting?

Send us the page and the detail that needs attention. Include the official source when you have one. Do not send private booking documents or other sensitive personal information.

YOUR FAMILY REFERENCE

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Practical guides for calls, visits, mail, money and release.

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Jail411 source information preserved on 2026-09-25.Official sources appear alongside the relevant information.