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Monroe County Jail
Current official pages are unusually detailed for mail, medical and property, but video hours, money channels, release logistics, ADA/PREA and the final trip still require direct confirmation.
JAIL411 / FAMILY FIELD GUIDE
A practical family guide to Monroe County’s adult jail in Waterloo.
Sources reviewed
Sheriff-operated adult county jail at 225 East Third Street; bounded U.S. Marshals and area-county populations only where the 2025 inspection establishes them; excludes youth, municipal, state prison, BOP, ICE, court, supervision and historic identities.
- Confirm custody
Call 618-939-8651 and record ID, authority and case.
- Use the right channel
CPC handles communications; confirm commissary before funding.
- Confirm the trip
MRTD has no published jail stop or guaranteed ride.
Start with identity and custody
Confirm the adult jail, person and controlling authority.
Use the 1986 adult Sheriff jail at 225 East Third Street
Monroe County Jail is the Sheriff-operated adult jail at 225 East Third Street, Waterloo, IL 62298; call 618-939-8651. The September 4, 2025 IDOC inspection records 42 adult beds, zero youth beds and 36 people present.
Do not confuse the jail with the courthouse at 100 South Main Street, a municipal police department, youth custody, an IDOC prison, BOP/ICE custody or the supervision offices. U.S. Marshals and area-county detainees are bounded populations inside Monroe only where the inspection establishes them.
Sources: Monroe County Sheriff contact · 2025 Illinois county jail inspection · Monroe County official portal · Illinois Courts Monroe courthouse directory
Confirm physical custody before paying, mailing or driving
No current Sheriff public roster was verified. Call booking at 618-939-8651 with full legal name, date of birth, arresting agency and approximate arrest time. Ask for inmate ID, booking completion, current housing, holding authority, case number and transfer/release status.
- Try name and spelling variants.
- Use Illinois VINE for alerts and Judici for court records; neither proves present housing.
- If staff identifies IDOC, BOP, ICE, youth or another county, switch to that operator’s locator and rules.
Sources: Monroe County Sheriff contact · Judici Monroe County case search · Illinois VINE · IDOC individual search · Federal Bureau of Prisons locator · ICE detainee locator
Use the desk that owns the decision
| Custody, visit eligibility, mail, property, release | 618-939-8651 |
|---|---|
| Jail operations administrator | ext. 258 |
| Jail operations sergeant | ext. 538 |
| Circuit Clerk/court | 618-939-8681 |
| Pretrial officer Amanda Jaycox | 217-991-0444 |
| Probation | 618-939-8681, ext. 277 or 310 |
Sources: Monroe County Correctional Division · Monroe County Sheriff contact · 24th Circuit Monroe County · Monroe County OSPS directory
Prepare video contact
Use the live Monroe provider menu and verify every local exception.
Public visiting is video; get the local schedule from InmateSales
The Sheriff’s current page offers video visits and directs family and friends to InmateSales. It does not publish onsite/remote hours, duration, frequency or advance-booking window. All visits are recorded and monitored; rule violations, discipline, security risk or threats may end or suspend visiting.
Open the live Monroe County Jail profile before travel or payment. Ask the jail whether any onsite terminal exists, because the page does not identify a visitor room or public onsite schedule.
Sources: Monroe County Jail visitation · 2025 Illinois county jail inspection · Combined Public Communications family services · InmateSales portal
Resolve identity, minors and accommodation rules before the session
The local page publishes visitor-search authority for people who enter the secure perimeter, but not required ID, approval list, minors/guardian proof, household limit, dress, belongings, infant supplies, interpreter, disability accommodation or special/long-distance exceptions.
Call 618-939-8651, ext. 538. For remote video, use the account holder’s accurate identity, a clear head-and-shoulders photo and an accepted ID if the live flow asks. Do not assume a provider approval overrides jail eligibility.
Sources: Monroe County Jail visitation · Combined Public Communications family services · ADA criminal justice guidance
Set up and troubleshoot CPC video without guessing the local price
- Create an InmateSales account and select Monroe County Jail, Illinois.
- Request access to the correct person and review the live facility policies.
- Schedule in InmateSales; use InmateSales View for the actual remote session.
- Use Chrome, test camera/microphone/speakers and connection, save confirmation and log in early.
Video scheduling support: 866-340-7879. Eligibility/movement: jail. Current Monroe price, duration, cancellation and failed-session credit are not published.
Sources: Monroe County Jail visitation · Combined Public Communications family services · InmateSales portal
Separate communication, mail and money
Keep CPC services, two mail routes and commissary questions distinct.
Fund only the account type shown for Monroe
The 2025 inspection verifies CPC telephone service, but the Sheriff does not publish local calling hours, rates or account types. CPC distinguishes Direct Pay, tied to one phone number, from PIN Debit, tied to the person. Confirm what Monroe enables in the live profile.
Save every transaction ID; CPC requires it for transfer/refund help after mistakes, transfer or release. English CPC support displays 702-829-3001; its Spanish page displays 877-998-5678. Blocked calls and attorney confidentiality require provider/jail confirmation.
Sources: 2025 Illinois county jail inspection · Combined Public Communications family services · CPC Spanish family services · InmateSales portal
Use only CPC products that appear in Monroe’s live menu
The 2025 inspection verifies texting, tablets and CPC mail service. Tablets include reading, employment, self-help, religious, education, music, movie and program content; GED materials and legal resources are available on tablets/kiosks. That does not prove every CPC product, attachment or entertainment item is available to every person.
Use the live InmateSales menu and save the transaction ID. Ordinary digital communications are not privileged; ask counsel how to arrange confidential contact.
Sources: 2025 Illinois county jail inspection · 2024 Illinois county jail inspection · Combined Public Communications family services · InmateSales portal
Send personal mail to the Kentucky scanning address
Address ordinary family mail: [Inmate Name – Inmate ID], Monroe County Jail, IL, P.O. Box 76550, Highland Heights, KY 41076. Include a return address. Mail must be no larger than 8.5 × 11 inches, no thicker than light card stock and feedable through a scanner.
The Sheriff says mail at other addresses is rejected; prohibited content or attachments may be destroyed. It bans stamps, blank envelopes, stationery, labels, stickers, homemade/musical cards, non-white paper/envelopes, colored ink/crayon/glitter, raised decoration, paint, white-out, glue, cash and checks.
Sources: Monroe County Jail inmate mail · 2024 Illinois county jail inspection
Use 225 East Third Street for legal mail and staff-confirmed money orders
Address attorney/legal-representation mail: [Inmate Name – Inmate ID], Monroe County Jail, 225 East Third Street, Waterloo, IL 62298. The Sheriff also assigns this direct address to money orders. Legal mail sent elsewhere, certified mail requiring the inmate’s signature and postage-due mail are returned.
Because the same page bans cash, checks and currency in correspondence, send only a money order and confirm payee, memo identifiers, limits and receipt process before mailing. Attorneys should confirm privileged markings and whether the client has moved.
Sources: Monroe County Jail inmate mail · Monroe County Sheriff contact · 2025 Illinois county jail inspection
Photos are the only published family-mail enclosure
Up to ten photographs per package are allowed if printed on photo paper. Internet printouts, colored pages and provocative material are not accepted and may be destroyed.
No current local rule authorizes books, periodicals, publisher shipments or commercial care packages. CPC advertises care packs only at participating facilities; buy nothing unless Monroe appears in the live menu and the jail confirms it. The sealed white clothing rule is an in-person handoff, not mail.
Sources: Monroe County Jail inmate mail · Monroe County Jail property · Combined Public Communications family services
Keep money orders, CPC balances and commissary purchases separate
The 2025 inspection names Stellar Services and daily in-stock commissary purchases. The Sheriff’s mail page allows money orders at 225 East Third Street, but no current public page explains payee, limits, posting time, online/kiosk deposits, fees, deductions, indigent supplies or release balance.
Call 618-939-8651 before paying. Do not infer JailATM or another vendor from CPC’s general menu. CPC communication balances are separate and use provider refund rules.
Sources: Monroe County Jail inmate mail · 2025 Illinois county jail inspection · Combined Public Communications family services
Protect health, safety and access
Relay urgent facts and document the unpublished grievance, ADA and PREA paths.
Use the kiosk for routine care and staff for emergencies
Residents request care through a jail kiosk in recreation or soft holding and should notify an officer immediately in an emergency. Advanced Correctional Healthcare handles requests and treatment. For a life-threatening emergency call 911; for urgent information about a person in custody call 618-939-8651 with name, date of birth, symptoms, medication and callback.
The current Sheriff page lists $15 for a medical call, $5 per month for prescriptions, and $45 plus the medical-call fee for dental or specialty requests; only emergency dental, vision and other specialties are offered. Confirm current applicability before relying on a charge.
Sources: Monroe County Jail medical · 2025 Illinois county jail inspection
State suicide, withdrawal or victimization risk plainly
Tell staff immediately if there is suicide risk, withdrawal, hallucination, victimization or inability to function; ask for a welfare check and record time/name. The 2025 inspection names ACH for mental-health care plus Human Support Services and a hotline.
HSS joined Caritas on October 1, 2025. Call the jail and 618-939-4444 to confirm the current jail-specific handoff. Community providers cannot disclose protected jail health information without authorization.
Sources: Monroe County Jail medical · 2025 Illinois county jail inspection · Waterloo community organizations · Caritas/HSS service transition
Confirm medication, glasses and records before delivery
The Sheriff says prescribed medication must be taken at the prescribed time in staff presence, but does not publish how families deliver home medication, verify prescriptions, replace glasses/hearing devices or request records.
Call 618-939-8651; do not bring medication unannounced. Ask ACH/jail for prescriber or pharmacy verification, approved packaging, urgent missed-dose escalation, authorization form, fee and receiving method. Expect privacy limits unless the resident signs a release.
Sources: Monroe County Jail medical · 2025 Illinois county jail inspection
Document the internal grievance route before outside escalation
The 2025 inspection confirms a grievance framework under state standards, but the public site does not post the form, deadline, emergency route or appeal chain. The resident should request the form through the kiosk/officer, keep submission/response dates and appeal to the named higher authority.
Family may call Jail Operations at 618-939-8651, ext. 258, with a specific safety fact. IDOC Jail Standards at 217-558-2200, ext. 4212, oversees standards but does not replace local emergency action.
Sources: Monroe County Correctional Division · 2025 Illinois county jail inspection · IDOC Jail and Detention Standards Unit
Request jail access needs separately from courthouse ADA
Ask the jail for wheelchair access, communication aids, interpreter, medication-device handling, accessible video and an effective alternative if a service is inaccessible. Give the disability-related need and timing, not an unnecessary diagnosis.
The courthouse lists Jeff Twardowski at 618-327-4800, ext. 134, as court disability coordinator; that does not make him the jail ADA coordinator. Start with the jail, document its response and use DOJ guidance if unresolved.
Sources: Illinois Courts Monroe courthouse directory · ADA criminal justice guidance · DOJ ADA complaint
Report sexual abuse immediately and ask for the unpublished outside route
For immediate danger call 911 or tell any staff member. The resident should use the words “PREA” or “sexual abuse/harassment,” request separation and medical/mental-health care, and preserve names/times without confronting the accused.
No local coordinator, anonymous third-party channel, outside recipient or retaliation contact is public. Ask the jail at 618-939-8651 for those routes; compliance questions may go to IDOC Jail Standards at 217-558-2200, ext. 4212.
Sources: Monroe County Sheriff contact · IDOC Jail and Detention Standards Unit · Federal PREA outside-reporting standard
Coordinate court, counsel and release
Follow the filed order and every holding authority.
Track the filed case separately from custody
Criminal court is at 100 South Main Street, Waterloo, not the jail. Use Judici/daily docket for public status and call the Circuit Clerk at 618-939-8681 for case number, courtroom, date and filed orders. Court hours are 8:30 a.m.–4:30 p.m.
A docket entry does not prove jail housing or release time. Ask the clerk or attorney for the signed detention/release order and conditions.
Sources: Monroe County Circuit Clerk · 24th Circuit Monroe County · Illinois Courts Monroe courthouse directory · Judici Monroe County case search
Request appointed counsel through the court
OSPS links Monroe public-defense requests to the state Office of the State Appellate Defender, but no current local public-defender direct line was published. Call the clerk at 618-939-8681 and ask how counsel is appointed and how to reach the assigned attorney; only the judge/court can appoint counsel.
Do not discuss defense strategy in ordinary recorded calls, video, text or scanned mail. Ask counsel/jail to arrange privileged calls, legal mail or visits.
Sources: 2025 Illinois county jail inspection · Monroe County Circuit Clerk · 24th Circuit Monroe County · Monroe County OSPS directory · Combined Public Communications family services
Use the current court order, not a cash-bond promise
Illinois eliminated cash bail on September 18, 2023. Pretrial officer Amanda Jaycox: 217-991-0444. OSPS warns it never charges defendants or families for GPS, supervision, release or special programs; payment demands are scams.
Before pickup, ask booking to check every hold, warrant, sentence, transfer and U.S. Marshals/outside-county authority. A release order may require conditions, processing or another agency’s action before the person leaves.
Sources: 24th Circuit Monroe County · Monroe County OSPS directory · Illinois Courts cash-bail implementation
Follow the written authorization and 60-day deadline
At release, personal property is returned to the owner. On transfer to IDOC or BOP, the person may authorize someone to receive it; the approved party must come to the jail. Unclaimed property is destroyed after 60 days.
Call 618-939-8651 first to confirm written approval, recipient name, photo ID, hours, door and items. Specified new white clothing in sealed manufacturer packaging may be brought to 225 East Third Street; opened/tampered packages are rejected.
Sources: Monroe County Jail property · Monroe County Sheriff contact
Confirm the authority, pickup and medication plan
Ask booking to read every holding authority and confirm receipt of the court order. For U.S. Marshals or outside-county detainees, ask which agency controls transport and release and whether Monroe can estimate timing.
Confirm pickup door, expected window, ID, weather-appropriate clothing, prescriptions/medication, property and remaining funds. None is published. Keep the ride flexible and do not wait at an assumed entrance.
Sources: Monroe County Sheriff contact · 2025 Illinois county jail inspection · 24th Circuit Monroe County
Connect verified services before release
The 2025 inspection verifies tablet employment/self-help/program content, GED materials and religious volunteer calls/video. The broader Sheriff program description does not identify active schedules or eligibility; ask Jail Operations at ext. 258.
Monroe County Workforce Development, 100 South Main room 19, 618-939-3332, provides job search, résumé, interview and training help. House of Neighborly Service, 217 West Mill, 618-939-8900, offers food/hygiene and other assistance; call for eligibility and appointments.
Sources: Monroe County Correctional Division · 2025 Illinois county jail inspection · Monroe County Workforce Development · Waterloo community organizations
Use the correct records custodian
For a criminal case file or order, use the Circuit Clerk at 618-939-8681. For Sheriff incident/booking public records, contact Sheriff records through 618-939-8651. For medical records, ask ACH/jail for the authorization process.
Custody confirmation, court records, police reports and medical records are different requests with different privacy rules. Record the request date, scope, recipient and response; do not use the State’s Attorney as personal counsel.
Sources: Monroe County Jail medical · Monroe County Sheriff contact · Monroe County Circuit Clerk · 24th Circuit Monroe County
Travel with confirmed details
Reserve rural transit and verify the jail door, parking and return.
Verify the jail door; courthouse parking does not prove jail access
Use 225 East Third Street for jail tasks. Illinois Courts publishes free parking around the courthouse and a north Mill Street courthouse entrance, but that applies to 100 South Main Street—not the jail.
Before travel, call 618-939-8651 and ask for the task-specific jail entrance, visitor/property drop-off, parking, waiting area and final accessible path. No source verifies a jail lobby parking lot or release pickup door.
Sources: Monroe County Sheriff contact · 2025 Illinois county jail inspection · Illinois Courts Monroe courthouse directory
Reserve MRTD demand response; do not invent a jail stop
MRTD offers curb-to-curb demand response anywhere within Monroe/Randolph counties. Dispatch is available Monday–Friday 5:00 a.m.–6:00 p.m. at 618-443-9087. Give 225 East Third Street, appointment time, mobility needs, companion and return plan; be ready 15 minutes before pickup.
The current Waterloo fixed schedule runs Tuesday/Thursday from 4th & Library and Walmart, but lists no jail stop. MRTD Express ended July 1, 2025. Confirm fare, reservation notice, pickup window, jail drop-off, return and accessibility directly.
Sources: Monroe Randolph Transit District home · MRTD services · MRTD schedule · MRTD maps and schedules
Use seven dates as dispatch planning—not a ride guarantee
| Tue Sep 29 | Weekday dispatch window published; Waterloo fixed route is Tuesday. |
|---|---|
| Wed Sep 30 | Weekday dispatch window published; demand response must be confirmed. |
| Thu Oct 1 | Weekday dispatch window published; Waterloo fixed route is Thursday. |
| Fri Oct 2 | Weekday dispatch window published; demand response must be confirmed. |
| Sat Oct 3 | No weekend dispatch/service window published. |
| Sun Oct 4 | No weekend dispatch/service window published. |
| Mon Oct 5 | Weekday dispatch window published; demand response must be confirmed. |
No date is a reservation, live arrival or promise of a jail drop-off. Call MRTD.
Sources: MRTD schedule · MRTD maps and schedules
Use nearby contacts as options, not reservations
| Food/hygiene help | House of Neighborly Service, 217 West Mill, 618-939-8900. |
|---|---|
| Workforce | 100 South Main room 19, 618-939-3332. |
| Mental-health/community support | Caritas/HSS, 988 North Illinois Route 3, 618-939-4444. |
| Lodging | Super 8, 112 Warren Drive, 618-939-2020; Sunset Motel, 206 South Market, 618-939-7503. |
Call for hours, eligibility, rates, accessibility and availability. Listings are practical references, not endorsements.
Sources: Monroe County Workforce Development · Waterloo community organizations · Waterloo places to stay · Caritas/HSS service transition
Original directory record & nearby facilities Open preserved information
This section preserves the earlier Jail411 directory information, including historical figures and contacts. Use the dated, sourced family guide above for the instructions covered there. Other local facilities have their own rules.
Facility record / Illinois
Monroe County Jail is a county or city jail in Waterloo, Monroe County, Illinois. It has a rated capacity of 30. By capacity it is the 74th-largest of the 94 county or city jail records listed for Illinois with a published capacity.
Jail411 does not hold custody records. A listing here does not mean anyone is held at this address. Confirm the person’s location with the responsible agency before you travel, send money, or pay for a service.
Where this record came from. The contact, status and security fields, with capacity and population, come from the HIFLD and Federal Bureau of Prisons directory release refreshed February 2026. They describe the record, not today’s population. Check the facility’s current official website.
Contact this facility
- Phone
- (618) 939-8651
- Address
- 225 East Third Street
Waterloo, IL 62298Open in maps - Official page
- Official page at ilsheriff.org
- County
- Monroe County
Facility details
Listed as open in the February 2026 directory release.
Finding someone held here
Use the county system for a recent arrest. A state corrections search covers people in state custody. It generally will not list someone booked into a county jail this week. Bookings, bail, release, and visiting are all handled by Monroe County Sheriff’s Office.
Official site for this facility →
Call this facility directly: (618) 939-8651
Before you travel, pay, or mail anything
Get two things first: which facility the person is actually in, and their booking or ID number. Almost nothing works without them. Then check this facility’s current instructions — rules and service providers change.
Clear information.
Clear boundaries.
Jail411 is an independent information resource for families and friends. We are not a government agency, jail operator, law firm or live custody-records service.
Can Jail411 tell me if someone is in custody right now?
No. Jail411 does not hold live custody records. Use the official locator for the county, state, federal or ICE system that has the person; start here if you do not know which.
Does posting bond mean the person comes home?
Not always. A probation or parole hold, another county's warrant or an immigration detainer can keep someone in custody after bond is posted. Ask the jail what holds are on the booking before you pay.
What should I confirm before visiting?
The person's current facility, the visiting schedule, approval requirements, accepted identification and arrival instructions. Check the facility page and its official sources before you travel.
What if I find something that needs correcting?
Send us the page and the detail that needs attention. Include the official source when you have one. Do not send private booking documents or other sensitive personal information.
Plan the next step.
Practical guides for calls, visits, mail, money and release.