Turney Center Industrial Complex Annex

Annex appointment desk

These are scheduling hours, not visiting-session hours. Ask which annex unit applies and whether any current cancellation or check-in rule affects the appointment.

The facility lists P.O. Box 182 for correspondence. Confirm the correct application addressee with the appointment desk before mailing.

Telephone

(931) 676-2973

Booking hours

Monday-Thursday, 8:30 a.m.-3:30 p.m. Central

Sources: TDOC visiting, TDOC TCIX

Approval, ID and minors

TDOC requires an approved application for every visitor, including children. Use the adult and minor application guides, bring approved photo identification, and confirm parent or legal-guardian documentation for minors before admission.

Sources: TDOC visiting, TDOC adult visitors, TDOC minor visitors

Entry, dress and accessibility questions

No current annex-specific public ADA, parking or transit procedure was located.

• Expect photo-ID review, security screening and body scanning under statewide rules.
• Leave phones, wallets and electronics secured as directed; ask about permitted baby items.
• Ask the annex desk about mobility devices, accessible parking, medical-device screening and the visitor entrance.

Sources: TDOC visiting

Current session timetable

TDOC's current visitation page publishes the annex booking contact but not a unit-by-unit timetable. Older material cannot establish a current session; confirm directly with the annex desk.

Sources: TDOC visiting

Phone account setup

TDOC says inmates cannot receive inbound calls. ConnectNetwork/GTL provides AdvancePay and PIN Debit services subject to approved-number rules. Use TDOC's phone instructions; for emergencies call the annex/main line and ask for the appropriate staff route.

Sources: TDOC phones, TDOC TCIX

Video availability

No current annex-specific video provider, eligibility or slot timetable was verified. Confirm availability before paying for a service.

Sources: TDOC phones

Address ordinary personal mail for scanning

TDOC moved personal mail to centralized scanning on November 3, 2025. Include your return name and address and clearly label the identification number TDOC ID#. Photos are scanned too; inappropriate images are not delivered. Reading scanned mail does not cost the recipient anything.

Sources: TDOC mail, TDOC scanning FAQ

Choose plain cards and permitted photographs

• Do not enclose Polaroid-type photos, cash, checks or money orders.
• Avoid homemade items and layered, decorated or musical cards.
• Do not send original irreplaceable photos: physical personal mail is retained for up to 90 days, then destroyed.

Sources: TDOC Policy 507.02, TDOC scanning FAQ

Legal correspondence and books

Privileged correspondence—including attorney and court mail—continues to the institution, not the personal-mail scanning center. Confirm the institution's correct legal-mail addressing with the sender.

Order books and other printed material directly from a publisher or recognized commercial distributor. Check the actual seller: a third-party marketplace seller may not qualify. Material remains subject to the prison's content restrictions.

Sources: TDOC mail, TDOC Policy 507.02

Approved property and commissary packages

Packages must come from an approved contract vendor, not a box packed at home. Eligibility and quantity depend on custody level and disciplinary restrictions. Confirm eligibility before paying.

The Tennessee Union Supply website now directs TDOC adult and CoreCivic package orders to CorrectPay. Select the correct facility and recipient there; a package order is separate from a JPay trust-account deposit.

Sources: TDOC Policy 507.02, Current package routing

Online, telephone and MoneyGram

JPay's Tennessee deposit form lists online service, the 24-hour telephone line (800) 574-5729 and MoneyGram receive code 6188. Review the recipient, service and final fee before authorizing payment.

Sources: JPay Tennessee form

Mail a money order to JPay—not the prison

Make the money order payable to JPay and include the completed Tennessee deposit slip. The form requires sender details, a valid email and mailing address, and the recipient's name, ID and institution. Do not include personal letters or notes.

The form lists a $999.99 maximum and no JPay money-order fee. It allows up to ten business days for processing after receipt, in addition to postal travel time. A JPay account is not required for this method.

Sources: JPay Tennessee form

Keep the payment routes separate

Do not put deposit funds in an ordinary letter to the Phoenix scanning address. Use the current provider's instructions for the service you actually need, and retain the receipt. Jail411 does not accept payments or collect account credentials.

Sources: TDOC Policy 507.02, JPay Tennessee form

Commodore Inn of Clifton

Confirm accessibility, breakfast, parking and cancellation terms directly.

Amenities

Rooms with king/private bath per property listing.

Sources: Commodore Inn

Pillow Street B&B

Confirm current availability and accessibility directly with the property.

Amenities

Private bath and Wi-Fi per Clifton Chamber listing.

Sources: Pillow Street B&B

Health or family emergency

No annex-specific public family medical escalation number was found. Call the annex/main line and request the chaplain or responsible staff route; do not send private records to Jail411.

Sources: TDOC TCIX, TDOC health

Property and release planning

No current public annex procedure was found for property pickup, drop-off or release-day coordination. Confirm authorization before traveling.

Sources: TDOC TCIX