Downtown Detention Center

Remote family video

The current DDC page lists remote video every day, 8:00 a.m.–4:00 p.m. and 7:30 p.m.–9:20 p.m., for listed housing units (2A–2D, 3B–3C, 4A–4F). Third-floor medical housing is separately excluded. Confirm unit eligibility and the current registration flow before paying or traveling.

Sources: DCSO DDC, DCSO schedules, DCSO handbook

Do not travel for a lobby visit without confirmation

The Sheriff still displays an on-site schedule below its lobby-closure notice. Follow the closure notice and call DDC before making an on-site visit plan.

Sources: DCSO DDC, DCSO schedules, DCSO handbook

Providers and fees

DCSO directs phone accounts to ICSolutions at (888) 506-8407 and video registration to JailATM. The reviewed official sources do not publish a current DDC-specific dollar price table; use the provider's current checkout amount.

Sources: DCSO DDC, DCSO handbook

Set up an ICSolutions account

Use ICSolutions online or call (888) 506-8407. Have the recipient's facility name and the name, address and designated telephone number for the person receiving calls ready.

DDC does not publish a current call-rate table. Review the account type, fees and final charge before adding credit.

Sources: DCSO DDC

Address personal letters with the OCA number

DCSO says the OCA appears as CONTROL_NUMBER in official inmate-search results. Money orders must be mailed separately from inmate correspondence. Legal mail follows DCSO's attorney-verification process.

Sources: DCSO mail, DCSO contact

Cards, photographs and reading material

Mail is scanned for delivery on tablets and kiosks. Use ordinary letters or standard cards; glitter and other embellishments are rejected. The posted photo rule says “35mm” pictures only and bans nudity or pornography; ask DCSO about acceptable print specifications before ordering photos.

Do not enclose stamps, envelopes or other commissary supplies. Emergency packages and mailed publisher/bookstore reading material are not accepted. Legal correspondence is checked with the named attorney or firm.

Sources: DCSO mail

Keep access to scanned letters after release

Released recipients have 30 days to download scanned correspondence using their mail-recovery PIN. The PIN is created while in custody; the case manager can help with changes.

Sources: DCSO mail

Remote and telephone deposits

DCSO lists CorrectPay.com or JailATM.com for commissary deposits. Published telephone options are CorrectPay (855) 836-3364 and JailATM (636) 888-7004; DCSO says the account must first be set up online for telephone deposits.

Sources: DCSO trust

Lobby kiosks

Cash/card deposit kiosks are in the public areas of DDC and the Correctional Development Center. A restriction on lobby family visits does not by itself explain kiosk-access hours; call before traveling solely to deposit money.

Sources: DCSO trust

Postal money orders

Send a postal money order separately from ordinary correspondence, using the person's name and OCA number. Do not combine it with a letter.

Sources: DCSO DDC, DCSO trust

Cash deposits at a retailer

CashPayToday provides registration and a deposit barcode for participating retailers. Confirm the specific location participates before traveling; a chain name alone does not establish service at every store.

Sources: DCSO DDC, DCSO trust

Medical or urgent family concern

For a health or urgent family concern, call DDC at (615) 862-8224 and ask for the responsible medical or supervisory staff. Do not send private health records to Jail411.

Inside the jail, non-emergency medical, dental and mental-health requests use the housing-unit sick-call process; emergencies must be reported to staff immediately.

Sources: DCSO DDC, DCSO handbook

Pretrial and release notification

The DDC booking-room Pretrial Screening Office is available 24/7 at (615) 862-7673. DCSO's statewide SAVIN/VINE route is 1-888-868-4631. The reviewed sources do not establish a DDC property counter, bail-payment schedule or guaranteed release time.

Sources: DCSO pretrial, DCSO SAVIN, DCSO contact

Parking and access

A public DDC-specific parking map, visitor fee and accessible entrance route were not available in the reviewed Sheriff material. Call ahead about your purpose and access needs. Nearby courthouse parking information is not confirmation of jail visitor parking.

Sources: DCSO handbook, Court parking

First-stop intake facility

DDC handles initial intake and processing for Davidson County arrestees and includes a medical unit. Classification determines housing and program eligibility; a person booked here may later move to another facility.

Capacity

762

Housing

Minimum, medium and maximum security

Pretrial screening

24 hours/day, 7 days/week; (615) 862-7673

Sources: DCSO DDC, DCSO offender info, DCSO pretrial, DCSO handbook

Find the official current record

For current housing, call DCSO's 24-hour information line at (615) 862-8123 or use the Sheriff's official search. Jail411 does not maintain a live custody roster.

Sources: DCSO offender info