county adult jail · Clarksville, Tennessee
Visiting, phone calls, letters, commissary and family support for Montgomery County Jail in Clarksville. Check the person's housing assignment before booking a visit; the jail and Sheriff's administrative office have different street numbers.
Plan your visit. Stay connected.
Montgomery County Sheriff's Office
116 Commerce StreetClarksville, TN 37040
Jail: 116 Commerce Street. Sheriff's administrative office and payment kiosks: 120 Commerce Street. Confirm your visiting location when booking.
Visiting
Book an appointment and confirm the person's housing location. Published visits last 30 minutes; each person is allowed two visits per week.
Appointment and session window
The Sheriff says visitation is by appointment only on Wednesday and Saturday or Thursday and Sunday, depending on the inmate's location. Appointment times start at 6:30 p.m. and end at 9:30 p.m. Every visitor must complete the visitation form before the initial appointment; incomplete or false information causes rejection.
- Published days
- Wednesday/Saturday OR Thursday/Sunday, depending on housing
- Appointment window
- 6:30–9:30 p.m.
- Session length
- 30 minutes
- Weekly allowance
- Two visits
Visitor list, minors and ID
The inmate must submit the visitor's name to the visitor list. Everyone, including children, must have a scheduled visit and completed form; up to three visitors may be scheduled per visit. Each inmate is allowed two visits per week, 30 minutes each. Adult visitors need proper photo identification. Anyone under 18 must be accompanied by a parent or legal guardian and proof of custody (birth certificate or custodial papers) is required.
Sources: Montgomery visit rules
What cannot enter
Cell phones and electronic devices cannot enter the visitation room and cannot be left with a deputy; leave them in the vehicle or do not bring them. Bags, purses, backpacks, diaper bags, food and drinks are prohibited. The published clothing rules prohibit sleeveless shirts, revealing clothing, sagging, and short skirts or shorts judged unreasonable; visitation staff may deem clothing unfit. Tobacco products, including dip and e-cigarettes, are prohibited.
Sources: Montgomery visit rules
Scheduling and technology services
The Sheriff's request page links to Securus for appointments, while its visitation guidance advertises CorrectPay for video, messaging and tablets. Confirm the correct service for your visit type before setting up or funding an account; these links should not be treated as interchangeable.
Calls, video and messaging
The county publishes current vendor entrypoints but not a local rate sheet.
Phone accounts
The Sheriff's phone-services page directs families to CSGpay or CorrectPay, the Correct Solutions app, customer service at (877) 618-3516, or the blue kiosk in the Sheriff's Office lobby. Call Correct Solutions to create a phone account or block calls. Local call hours and current rates are not published in the reviewed guidance.
Sources: Montgomery phone services
Video, messaging and tablets
The current visitation guidelines say Montgomery County is live for tablets, technology deposits, video visitation and messaging through CorrectPay, powered by VendEngine/Tyler Technologies. Create or fund accounts at CorrectPay.com; the county does not publish local video session times or rates on the reviewed page.
Sources: Montgomery visit rules
Letters and personal mail
Personal mail goes to the published scanning address, not the jail's visitor address.
Where to send personal letters
Personal letters are scanned for tablet viewing; the original is not delivered to the jail. Use the person's name, ID number and the exact facility designation below.
Offender's first and last nameOffender ID number
Montgomery County Jail (TN)
P.O. Box 247
Phoenix, MD 21131
Sources: Montgomery mail rules
Restrictions and legal mail
Mail is examined. Do not include money, stationery or stamps, stained or decorated material, gang/criminal references, sexually explicit writing, inmate-to-inmate correspondence, puzzle/coloring/comic books, magazines, photocopies or clippings, or metal clips/staples. The official page has the complete restrictions.
Legal mail remains under a separate process. The reviewed page does not identify a separate legal-mail destination; confirm with jail staff instead of using the personal-mail scanning address.
Sources: Montgomery mail rules
Money and permitted items
Phone funds and commissary funds have distinct county instructions and kiosk colors.
Deposits and commissary
Commissary deposits may be made online by debit/credit card through CorrectPay.com or its app, by phone at 855-836-3364, or through the green kiosk in the Sheriff's Office lobby. The county says online/phone processing fees are shown during the transaction; it does not publish a fee schedule.
- Commissary deposits
- CorrectPay website/app or (855) 836-3364
- Commissary kiosk
- Green kiosk · Sheriff's Office lobby
- Phone-account kiosk
- Blue kiosk · Sheriff's Office lobby
Property and medication
The FAQ says inmates may not receive outside items and are issued clothing, socks and underwear. If medication from home is needed, it must be in the prescription bottle bearing the inmate's name and only that prescription. The visitation page says books and clothing are not accepted at visitation; shirts are available through commissary. A separate property-dropoff or release-property procedure is not published.
Sources: Montgomery jail FAQ, Montgomery visit rules
Health, release and urgent support
The county identifies its medical contractor and jail administrator but does not publish a family medical escalation workflow.
Medical staffing
The FAQ says medical, dental, psychological and daily sick-call services are contracted with Southern Health Partners and nurses are on duty 24 hours a day, 7 days a week. It does not publish a family-facing medical-records, urgent-concern or complaint route.
Sources: Montgomery jail FAQ
Jail administrator and bonding
The jail FAQ lists Captain Jessica Oakes at (931) 648-0615, extension 13506, for administration. A current release-desk schedule and case-specific payment instructions are not established in the reviewed material. Ask the jail or the responsible court clerk about the person's case rather than relying on a general bond estimate.
Sources: Montgomery jail FAQ
Address, check-in and accessibility
Confirm the appointed visiting location and entrance before traveling.
Jail versus Sheriff's office
The jail FAQ directs visitors to 116 Commerce Street. The Sheriff's administrative office is separately listed at 120 Commerce Street. The reviewed sources do not establish visitor parking, an accessible entrance or a recommended early-arrival interval. Ask staff about those details when arranging the appointment.
116 Commerce StreetClarksville, TN 37040
Sources: Montgomery jail FAQ, Montgomery visit request
Sources & updates
Source review: 2026-09-08. Rules, hours and service availability can change.
Jail411 is independent of the facility. Confirm your appointment and current housing before traveling. External source and service links open in a new tab.
- Montgomery County Sheriff jail FAQ: address directions, administrator, medical staffing, outside items and mail overview (opens in a new tab)
- Montgomery County Sheriff visitation request: appointment days/windows, forms, minors and Securus login (opens in a new tab)
- Montgomery County Sheriff visitation guidelines: vendor, visitor list, ID, minors, prohibited items and visit limits (opens in a new tab)
- Montgomery County Sheriff mail guidelines: scanned personal mail address and restrictions (opens in a new tab)
- Montgomery County Sheriff commissary information: CorrectPay, phone and kiosk deposits (opens in a new tab)
- Montgomery County Sheriff inmate phone services: account funding and customer service (opens in a new tab)
Report a correction · More information for Montgomery County