Bledsoe County Correctional Complex

BCCX appointment desk

These are appointment-booking hours, not visiting hours. Ask which BCCX site applies, your session time, the check-in deadline and any cancellation before booking travel.

Telephone

(423) 881-6148 or (423) 881-6463

Booking hours

Monday-Friday, 8 a.m.-4 p.m. Central

Application mailing point

Visitation Department, 1045 Horsehead Road, Pikeville, TN 37367

Sources: TDOC visiting, TDOC BCCX

Approval, ID, and minors

TDOC requires an approved application for every visitor, including children, before admission; applications should be processed within about 30 days and are subject to an NCIC check. The adult guide allows immediate family and up to eight additional visitors. Visitors under 18 generally need an approved parent/legal guardian accompanying them, with the separate minor documentation process.

Sources: TDOC visiting, TDOC adult visitors, TDOC minor visitors

Current entry and dress rules

A current BCCX-specific ADA accommodation, accessible entrance, parking map, and public-transit procedure was not found. Ask the BCCX desk before the appointment for mobility, medical-device, pregnancy, or child-screening arrangements.

• Bring photo ID and keys/key fob. Necessary baby supplies are allowed in a clear plastic bag; leave phones, wallets and other electronics secured in your vehicle.
• Expect security screening/body scanner and possible vehicle search.
• TDOC prohibits, among other items, transparent, sleeveless, camouflage, torn, spandex, bare-midriff, excessive-jewelry, flip-flop, and steel/composite-toe clothing or footwear; BCCX may add restrictions.

Sources: TDOC visiting

Confirm the current visiting session

Visits are by appointment. TDOC says schedules include weekends and an evening option, but the current BCCX contact listing does not give unit-by-unit visiting times. Ask the desk for your approved session and check-in cutoff before arranging food or lodging.

Sources: TDOC visiting

Phone accounts

TDOC says inmates cannot receive inbound calls. ConnectNetwork, powered by GTL, provides AdvancePay for calls to a family number and PIN Debit for calls to approved numbers; TDOC describes up to ten approved numbers. For a family emergency, call BCCX and ask for the chaplain.

Sources: TDOC phones, TDOC BCCX

JPay Video Connect

JPay's official BCCX page lists Video Connect at $12.50 per 30 minutes. Vendor availability does not establish eligibility or a current slot for a particular housing component; confirm before paying.

Sources: JPay BCCX

Address ordinary personal mail for scanning

TDOC moved personal mail to centralized scanning on November 3, 2025. Include your return name and address and clearly label the identification number TDOC ID#. Photos are scanned too; inappropriate images are not delivered. Reading scanned mail does not cost the recipient anything.

Sources: TDOC mail, TDOC scanning FAQ

Choose plain cards and permitted photographs

• Do not enclose Polaroid-type photos, cash, checks or money orders.
• Avoid homemade items and layered, decorated or musical cards.
• Do not send original irreplaceable photos: physical personal mail is retained for up to 90 days, then destroyed.

Sources: TDOC Policy 507.02, TDOC scanning FAQ

Legal correspondence and books

Privileged correspondence—including attorney and court mail—continues to the institution, not the personal-mail scanning center. Confirm the institution's correct legal-mail addressing with the sender.

Order books and other printed material directly from a publisher or recognized commercial distributor. Check the actual seller: a third-party marketplace seller may not qualify. Material remains subject to the prison's content restrictions.

Sources: TDOC mail, TDOC Policy 507.02

Approved property and commissary packages

Packages must come from an approved contract vendor, not a box packed at home. Eligibility and quantity depend on custody level and disciplinary restrictions. Confirm eligibility before paying.

The Tennessee Union Supply website now directs TDOC adult and CoreCivic package orders to CorrectPay. Select the correct facility and recipient there; a package order is separate from a JPay trust-account deposit.

Sources: TDOC Policy 507.02, Current package routing

Online, telephone and MoneyGram

JPay's Tennessee deposit form lists online service, the 24-hour telephone line (800) 574-5729 and MoneyGram receive code 6188. Review the recipient, service and final fee before authorizing payment.

Sources: JPay Tennessee form

Mail a money order to JPay—not the prison

Make the money order payable to JPay and include the completed Tennessee deposit slip. The form requires sender details, a valid email and mailing address, and the recipient's name, ID and institution. Do not include personal letters or notes.

The form lists a $999.99 maximum and no JPay money-order fee. It allows up to ten business days for processing after receipt, in addition to postal travel time. A JPay account is not required for this method.

Sources: JPay Tennessee form

Keep the payment routes separate

Do not put deposit funds in an ordinary letter to the Phoenix scanning address. Use the current provider's instructions for the service you actually need, and retain the receipt. Jail411 does not accept payments or collect account credentials.

Sources: TDOC Policy 507.02, JPay Tennessee form

Cascade Inn at Fall Creek Falls

The driving route was read from Google Maps on September 7, 2026. Ask the property about breakfast, parking, accessible accommodation and cancellation terms; those details are not confirmed here.

Accommodation

Rooms, suites and a tiny cabin

Approximate drive from campus

13.4 miles via TN-101 South and TN-30 West

Sources: Cascade Inn, Mapped driving route

The Lodge at Fall Creek Falls

State-park lodge accommodation offers an alternative to staying in town. Confirm current room features, breakfast availability and the drive to your assigned prison entrance before booking.

Amenities

Lodge rooms, restaurant/conference space, 18-hole golf course; state plan records 85 rooms and 30 cabins

Sources: TN State Parks lodge

Taco Bell Pikeville

Use the first-party location page and verify live hours before relying on an early or late meal.

Drive-through

Mon-Thu 7 a.m.-1 a.m.; Fri-Sat 7 a.m.-2 a.m.; Sun 8 a.m.-1 a.m.

Services

Drive-through, delivery, breakfast, open late

Sources: Taco Bell Pikeville

McDonald's Pikeville

The official directory confirms the address and phone but did not expose weekly hours in the accessible page. Do not publish it as 24-hour or assign an opening time without checking the live listing.

Phone

(423) 447-3300

Services

Breakfast, lunch, dinner

Sources: McDonald's Pikeville

Health or family emergency

TDOC's public health page describes medical, mental-health, dental, vision, orientation, and release-care-plan services but does not publish a BCCX family medical-reporting number. Call BCCX's main line and ask for the chaplain or responsible staff member; do not send private medical records to Jail411.

Sources: TDOC BCCX, TDOC health

Property and release planning

No current BCCX-specific official public procedure was found for release-property pickup, family property drop-off, or release-day coordination. Contact the institution before traveling; visitation approval does not itself authorize property collection.

Sources: TDOC BCCX